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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.4
1,016 Reviews
Call Dealership (949) 791-1500
View Awards

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

October 29, 2021

This dealership is great. The staff was super friendly knowledgeable and very inviting. The overall car buy experience was a wonderful one More

by Aquisquis
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman , Shyla Jones, Yih Chang
Report | Print
Oct 30, 2021 -

Audi Fletcher Jones responded

Hello Aquisquis! Thank you for coming in today. We're so glad to hear that you had a good experience with Yih, Shyla and Collin! We strive to be the best and make sure that every visit our guests have is easy and efficient! Can't wait to see you next time! Best, Your friends and family at Audi Fletcher Jones

October 28, 2021

Very professional dealership. Zero pressure salespersons. I would recommend anyone looking to buy an Audi to contact this dealership. More

by btinglehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Smith, Steve Milrot
Report | Print
Oct 28, 2021 -

Audi Fletcher Jones responded

Hi Btinglehart, Congratulations on your beautiful Audi purchase! It's wonderful reviews like yours that truly represent what we strive for everyday! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 27, 2021

Had no appointment when I took my car to get serviced and it was super quick we got a loaner car and my vehicle was ready within 3 hours. More

by Leslycoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch, David Derebenskiy
Report | Print
Oct 27, 2021 -

Audi Fletcher Jones responded

Hi Leslycoria, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones

October 26, 2021

JIMMY MOLINA was the best! He deserves a raise!! He made our families experience wonderful. Thank you Jimmy More

by Farid33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Ryan Rabusch, Julian Kim , Paul Panya , Issel Herrera, David Derebenskiy, Jimmy Molina, Yih Chang
Report | Print
Oct 26, 2021 -

Audi Fletcher Jones responded

Hello Farid33, It's really rewarding hearing that Jimmy Molina went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner! We're so glad you like Jimmy's work! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to assisting you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones

October 25, 2021

Mike was awesome. He got my deal done with minimal back and forth. Process was very fast. Collin killed it. More

by Luke.staubitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman , Mike Burns, Karim Jalanbo
Report | Print
Oct 25, 2021 -

Audi Fletcher Jones responded

Hi Luke.Staubitz, Congratulations on your gorgeous Audi! We are so appreciate of your loyalty and feedback about your experience with Mike and Collin. I am very happy to hear that both Mike and Collin went above and beyond with getting you the best pricing to care for your vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

October 25, 2021

Professional and swift service from first contact through delivery and training. Mike was awesome. He is very knowledgeable and supportive. It was impressive how he, Collin and the team worked seamlessly f More

by joandornbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver “Jim” 5 stars, Michael Quezada, Collin Kleinman
Report | Print
Oct 25, 2021 -

Audi Fletcher Jones responded

Hi Joandornbach, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Mike and Collin. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to relay over the kind words expressed on your behalf. Our team of associates are looking forward to working with you for many years to come! Enjoy! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 25, 2021

Stacy was great to work with. Audi Fletcher Jones worked hard to win my business More

by theironchef
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon
Report | Print
Oct 25, 2021 -

Audi Fletcher Jones responded

Hello Theironchef, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Stacy has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

October 25, 2021

Very helpful and answered all of my questions. Give thus guy a huge raise immediately!!!!! More

by KevinHardie1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Molina
Report | Print
Oct 25, 2021 -

Audi Fletcher Jones responded

Hello KevinHardie1970, Thank you for the opportunity to serve you! Your wonderful rating reflects our mission; delivering world-class service experiences! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fletcher Jones

October 24, 2021

Professional and quick in the closing process. From my 1st interaction with Abel my sales consultant I know right then I have arrived at the right dealership. Having shopped 3 others prior Abel understoo More

by archmacalma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Ou, Monica Ward
Report | Print
Oct 25, 2021 -

Audi Fletcher Jones responded

Hi Archmacalma, Congratulations on your gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Abel and Monica ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 23, 2021

Great service and no hassling. The team were very knowledgeable about the cars and competitors, More

by goren_eran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Smith
Report | Print
Oct 23, 2021 -

Audi Fletcher Jones responded

Hi Goren_eran, Congratulations on your Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that our team has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

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