Audi Fletcher Jones
Costa Mesa, CA
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We had two great experiences with Derek Chaves at Audi Fletcher Jones. Derek is very thorough and knowledgeable. He delivered the car to our home after it was sanitized. Derek just called today to check Fletcher Jones. Derek is very thorough and knowledgeable. He delivered the car to our home after it was sanitized. Derek just called today to check if my new key is working correctly. He always gets back to me quickly. He's a no pressure and genuine?; Derek isn't the typical car salesman. I look forward to working with Derek again when we get our next Audi! The dealership is beautiful and the service team is great. They have a great car wash, waiting area and coffee machine. If you're looking an Audi don't look at another dealer. More
Robert was experienced, thoughtful, and incredibly supportive during the car buying process - he helped us navigate a new car purchase during the pandemic, chip shortage, and with very few 2021 models supportive during the car buying process - he helped us navigate a new car purchase during the pandemic, chip shortage, and with very few 2021 models remaining. Thank you for your wisdom, Robert (and for dropping the car off, too!) More
We had a great experience with Audi Fletcher Jones. We searched everywhere within a hundred mile radius for a certain vehicle and found it online at Fletcher Jones. I called the dealer and told them we wo searched everywhere within a hundred mile radius for a certain vehicle and found it online at Fletcher Jones. I called the dealer and told them we would be driving up and requested them to start the paperwork. When we arrived after driving an hour and a half, the sales manager greeted us warmly and told us our vehicle and paperwork were all in order. The dealership is beautiful and the staff were extremely helpful. Our salesman was very upfront on all the costs and gave us a great price for our trade in. We drove out of there in our new vehicle with no questions or concerns about the process. It took us less than three hours from the test drive to the purchase and the vehicle orientation to finalize the deal. I will definitely be buying our next Audi from Fletcher Jones. More
This was a most outstanding experience. Holly was extremely helpful, knowledgable and courteous, making the entire experience the most pleasurable I have ever had either buying or leasing a vehicle. extremely helpful, knowledgable and courteous, making the entire experience the most pleasurable I have ever had either buying or leasing a vehicle. Tyler also made the process void of the stereotypical stress one has when dealing with vehicle sales personnel, particularly the finance division, as was Nicole. I will recommend Audi Fletcher Jones to all my friends and family looking not only to purchase a luxury vehicle, but to have a stress free, pleasurable experience doing so...uncommon when going through the car buying or leasing process. Kudos to you all! More