Audi Fletcher Jones
Costa Mesa, CA
Filter Reviews by Keyword
By Type
Showing 1,016 reviews
It was my first time purchasing an Audi so didn’t know much. Kennedy was super helpful in answering all my questions and made the whole process easy. I would highly recommend his services. much. Kennedy was super helpful in answering all my questions and made the whole process easy. I would highly recommend his services. More
Derek was friendly conscious of time and how I wanted to do the transaction! Very easy process and I would definitely purchase another vehicle from Derek and Audi Fletcher Jones . Thanks Team. Mich do the transaction! Very easy process and I would definitely purchase another vehicle from Derek and Audi Fletcher Jones . Thanks Team. Michael A DiDomenico More
Talk about a 5-Star experience! We had it with Kennedy Emesibe! My wife and I came to the dealership to get her a lease on an Audi Q5. We met with Kennedy and he was most knowledgeable and congenial. Ken Emesibe! My wife and I came to the dealership to get her a lease on an Audi Q5. We met with Kennedy and he was most knowledgeable and congenial. Kennedy took us for a brief test drive so my wife could see if the Audi was going to be comfortable enough for her as she has had extensive back surgery. She had been driving a leased MBZ GLC300. When we returned to the dealership after the test drive she said that the Q5 seats were much more comfortable than the GLC seats. Kennedy showed us more features of the car and then we chatted for a while before he turned us over to the financial folks. Kennedy indicated that we could come back with more questions and he would be contacting us with more information. True to his word, a few days after our visit we received an delightful note from Kennedy and asked us to contact him to arrange a follow-up visit to answer any questions we may have about the car. Kennedy is a real asset to the dealership and for prospective customers as well. He is very congenial and goes out of his way to make the customer feel at home and assured he getting a good deal. He is knowledgeable and shows a genuine interest in getting to know the customer and the capabilities he/she wants in the Audi line. It was truly a 5-Star experience dealing with Kennedy and we will recommend him to our friends and neighbors who might be in the market for a new Audi! Any prospective customer would be well-served to have Kennedy as their sales consultant! Kennedy turned us over to Nia Marcos in the Finance Department to finalize the lease. Nia was extremely cordial, knowledgeable and efficient and we completed the financing and prepaid maintenance actions in the shortest amount of time that I have ever experienced over many dealerships and car transactions. She was a joy to work with and answered any of the questions we had going through the process. This, too, was truly a 5-Star experience with a very qualified young lady who should be commended for her ability to work with the customer. She, too, is a real asset to the dealership. More
He is your go - to guy . Mike is very genuine in his sales . More than professional. And will get the job done of your wants and needs . I have been a repeat customer of Fletcher Jones and never been di sales . More than professional. And will get the job done of your wants and needs . I have been a repeat customer of Fletcher Jones and never been disappointed. Their customer service is what draws you in and the welcoming makes you feel at home . Mike’s knowledge and kindness goes unmatched . I would highly recommend him to my close family and friends. More
Mike Rizk was so pleasent and helpful, couldn't ask for a better sales specialist on the day of our purchase. His team is truly committed to the customer and Mike also went the extra mile to make our purchas better sales specialist on the day of our purchase. His team is truly committed to the customer and Mike also went the extra mile to make our purchase feel a little extra special. The Audi family kept us comfortable though the whole process and made us feel like family before and after our purchase. I will be returning to Audi Fletcher Jones for our future auto purchases! Thank you Mike and his team for all that you do. Keep up the good work! More
Very Pleasant Experience And Outstanding Customer Service. Stacy Made The Purchasing Process Easy And Efficient. He Is Very Knowledgeable On Vehicles & He Takes Time To Help You Find The Perfect Sele Service. Stacy Made The Purchasing Process Easy And Efficient. He Is Very Knowledgeable On Vehicles & He Takes Time To Help You Find The Perfect Selection Based On Your Personal Needs. I Will Definitely Recommend This Dealership To My Family And Friends. I Look Forward To Purchasing Another Vehicle Again From This Dealership In The Near Future. More
Michael Rizk was wonderfully helpful throughout the process of buying our son a used Audi. We appreciated his friendly and knowledgeable demeanor. The whole process felt calm and honest and helpful. process of buying our son a used Audi. We appreciated his friendly and knowledgeable demeanor. The whole process felt calm and honest and helpful. And the new dealership building is full of light and just lovely. More