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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

December 14, 2021

It was my first time purchasing an Audi so didn’t know much. Kennedy was super helpful in answering all my questions and made the whole process easy. I would highly recommend his services. More

by carterdg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Emesibe
Dec 15, 2021 -

Audi Fletcher Jones responded

Hello CarterDG! Thank you so much for coming in and working with Kennedy and congratulations on your first Audi! We are so glad Kennedy was able to fully explain everything well and get you all the information you needed. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

December 13, 2021

My experience was great considering buying a car can be painful and time consuming. this experience was not time consuming. More

by BUTCHB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J Randall
Dec 14, 2021 -

Audi Fletcher Jones responded

Hello ButchB! Congratulations on your new car! We are pleased to hear that your experience was quick and easy. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

December 13, 2021

Stacy was very helpful and he made time well spent. The finance dept were quick in transactions. More

by jedag38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Steward who delivered my vehicle., Stacy Gordon , Nicole Shong
Dec 14, 2021 -

Audi Fletcher Jones responded

Hello! Thank you for coming in for service and working with Stacy! We are so pleased to hear of your quick and easy visit and we look forward to having you again. Best, Your friends and family at Audi Fletcher Jones

December 12, 2021

Mike Burns is a really good salesman! We keep coming back to him for honest deals on new cars! More

by brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman , Mike Burns
Dec 12, 2021 -

Audi Fletcher Jones responded

Hello Brent! Congratulations on your new car! We are so glad to hear of your amazing experience with Mike and the team. We look forward to assisting you again. Best, Your friends and family at Audi Fletcher Jones

December 12, 2021

Derek was friendly conscious of time and how I wanted to do the transaction! Very easy process and I would definitely purchase another vehicle from Derek and Audi Fletcher Jones . Thanks Team. Mich More

by madido1656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy who delivered the car to my house and we signed the paperwork., Derek Chaves
Dec 12, 2021 -

Audi Fletcher Jones responded

Hi Michael DiDomenico! Congratulations on your beautiful new vehicle! We are pleased to hear of your amazing experience with Derek and his team. We look forward to assisting you again in the future. Take care, Your friends and family at Audi Fletcher Jones

December 12, 2021

Talk about a 5-Star experience! We had it with Kennedy Emesibe! My wife and I came to the dealership to get her a lease on an Audi Q5. We met with Kennedy and he was most knowledgeable and congenial. Ken More

by Jim Farley
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Kennedy Emesibe
Dec 12, 2021 -

Audi Fletcher Jones responded

Hi Jim! Congratulations on your beautiful new Audi Q5! We are so pleased to hear that Kennedy and his team went above and beyond for you and your wife. It's so great to hear that Kennedy stuck with his follow up to make sure you both knew everything you needed to about your car. We always want to make sure you know everything and that nothing is left in the dark! We strive for efficiency, honesty, friendliness, professionalism and more, and it definitely sounds like we were able to meet those standards for you! We look forward to working with you again! Best, Your friends and family at Audi Fletcher Jones

December 10, 2021

He is your go - to guy . Mike is very genuine in his sales . More than professional. And will get the job done of your wants and needs . I have been a repeat customer of Fletcher Jones and never been di More

by michellelorsung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
Dec 11, 2021 -

Audi Fletcher Jones responded

Hello! Thank you for coming in and working with Mike! We are so pleased to hear about your amazing experience. We strive for excellent customer service, professionalism and efficiency! We are so pleased to hear that you're a returning guest and we hope to keep that going. We look forward to serving you again. Best, Your friends and family at Audi Fletcher Jones

December 09, 2021

Mike Rizk was so pleasent and helpful, couldn't ask for a better sales specialist on the day of our purchase. His team is truly committed to the customer and Mike also went the extra mile to make our purchas More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Chang, David Carillo, Michael Rizk
Dec 09, 2021 -

Audi Fletcher Jones responded

Hi Robert! Congratulations on your beautiful new car! Thank you so much for coming in and working with Michael and his team, we are pleased to hear of your amazing experience. We strive for honesty, kindness, professionalism and so much more to make sure you always get the best experience when you visit! We look forward to having you again in the future. Best, Your friends and family at Audi Fletcher Jones

December 08, 2021

Very Pleasant Experience And Outstanding Customer Service. Stacy Made The Purchasing Process Easy And Efficient. He Is Very Knowledgeable On Vehicles & He Takes Time To Help You Find The Perfect Sele More

by Bee Bohannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon , Marco Saines
Dec 08, 2021 -

Audi Fletcher Jones responded

Hello! Thank you for coming in and working with Stacy. We strive to be efficient, knowledgeable, professional and kind! We always want to make sure you find the perfect vehicle so we never want to rush you. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

December 08, 2021

Michael Rizk was wonderfully helpful throughout the process of buying our son a used Audi. We appreciated his friendly and knowledgeable demeanor. The whole process felt calm and honest and helpful. More

by laurenmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rizk
Dec 09, 2021 -

Audi Fletcher Jones responded

Hello! Thank you so much for coming in and working with Michael and the team! We are so pleased to hear of your amazing experience. We strive for efficiency, honesty, and friendliness to make sure you always have the best experience when here. We look forward to having you again! Best, Your friends and family at Audi Fletcher Jones

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