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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

February 20, 2022

Had an excellent experience with Mike Burns and the folks here at Fletcher Jones. Mike was very friendly and informative from start. He then helped us find and reserve our perfect vehicle and kept up infor More

by Adrian
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Feb 21, 2022 -

Audi Fletcher Jones responded

Hello Adrian, Thank you for the kind 5-star rating and feedback! We strive to do the best possible job and provide the most exceptional experience possible. It's incredibly rewarding to hear that Mike and the team at Audi Fletcher Jones were able to assist from start to finish, and were able to keep you informed throughout the entire process. Congratulations on your new vehicle! We are very happy to hear that our team was so helpful and we look forward to assisting you for many years to come! Kind regards, Your Friends and Family at Audi Fletcher Jones

February 20, 2022

Garrett Poole was incredible! I flew in from Vegas to get this car after seeing it online. He made sure everything was taken care of before I arrived, and generously offered to pi More

by Meagan Grimaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman , Garrett Poole
Feb 21, 2022 -

Audi Fletcher Jones responded

Hello Meagan, Thank you for your 5-star rating and kind feedback! We are so thrilled to hear how Garrett went above and beyond to provide the best sales experience for you. To fly from Vegas to Costa Mesa can be such the trek but we are so happy that you chose us to work with and get you into the car of your dreams! All of us at Audi Fletcher Jones take great pride in serving our guests well and keeping it a hassle free and quick process. We are grateful for your business and we look forward to serving you for many years to come! Warm wishes, Your Friends and Family at Audi Fletcher Jones

February 19, 2022

Yasser Did a great job. Best experience in buying a car. G g g g g More

by oliviero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasser Alzubaidi
Feb 19, 2022 -

Audi Fletcher Jones responded

Hello Oliviero, Congratulations on your gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Yasser ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones

February 19, 2022

Great setting to feel like your making a luxury purchase. Good people to do a deal with too More

by ghammer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Mike Burns
Feb 21, 2022 -

Audi Fletcher Jones responded

Hello, Thank you so much for your 5-star review! Our team was pleased to read that you found our dealership to be the most friendly and helpful. We strive to provide a great setting for our guests while we help you find the most perfect car for your most important wants and needs! We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your new vehicle! Warm wishes, Your Friends and Family at Audi Fletcher Jones

February 16, 2022

Mike provided great service and kept us informed through the entire process. Had to be the easiest experience purchasing a car. More

by mblanchart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Feb 17, 2022 -

Audi Fletcher Jones responded

Hello, Thank you so much for the kind 5-star review! We are so thrilled to hear that Mike was able to provide such great service during the sales process. We strive to make the car buying process a smooth one so that our wonderful guests are able to walk away happy and with the car of their dreams! Congratulations on your new vehicle! We wish you many miles of enjoyment! Kind Regards, Your Friends and Family at Audi Fletcher Jones

February 15, 2022

Great experience and Alex Ball was very helpful through the process.. thanks for maligning it easy More

by Gv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ball
Feb 15, 2022 -

Audi Fletcher Jones responded

Hello, Thank you so much for your 5-star rating and feedback! We are so thrilled to hear that Alex was able to assist you throughout the sales process and getting you into the car of your dreams. Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle! Warm wishes, Your Friends and Family at Audi Fletcher Jones

February 15, 2022

I have had 2 new leases in the past year. I traded my Audi in about a year ago and have been kicking myself ever since. I had done my research and understand that going to a third lease would More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Doan ??????????, Collin Kleinman , Tyler Dawson , Steve Milrot
Feb 15, 2022 -

Audi Fletcher Jones responded

Hello Nick, Thank you for taking the time to share your feedback and 5-star rating! We are truly flattered to have your thoughtful compliments and recommendations. Our team was beyond happy to read that Katie and Steve were able to take care of you and help you through the process of getting into another lease. Guest satisfaction is our highest priority, which is why we truly want to work with our wonderful guests and find a great deal so you can walk away happier than ever! Congratulations on your Audi! We look forward to assisting you for many years to come and are here to help should you need us! We wish you many miles of enjoyment. Warm wishes, Your Friends and Family at Audi Fletcher Jones

Feb 15, 2022 -

Nick responded

It was my pleasure and I also look forward to many miles and years of great service!

February 15, 2022

Sales staff is very easy to work with. The facility is beautiful. It was a nice and easy transaction. More

by SharonaP1@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Holly Setiadi
Feb 15, 2022 -

Audi Fletcher Jones responded

Hello, We greatly appreciate you taking the time to post your 5-star review and share your kind words! Our team at Audi Fletcher Jones was thrilled to hear that we could provide you with a smooth and easy sales experience and get you into the vehicle of your dreams. We are grateful for your business and recommendations and look forward to serving you for many years to come! Congratulations on your new vehicle! Warm wishes, Your Friends and Family at Audi Fletcher Jones

February 13, 2022

Stacy Gordon was amazing. Friendly, helpful, and very positive throughout the process. He made it easy to buy a car and there was never any pressure, which I appreciated. Wonderful environment as well. O More

by bap727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon
Feb 15, 2022 -

Audi Fletcher Jones responded

Hello, We greatly appreciate you taking the time to post your 5-star review! We are so thrilled to hear that Stacy was able to assist from start to finish in the car buying process. Making the experience easy, smooth and enjoyable is what we strive for every day! Thank you for your recommendations. We look forward to continuing to serve you. Congratulations on your new Audi! Warm wishes, Your Friends and Family at Audi Fletcher Jones

February 11, 2022

Mike Burns was fantastic. He was quick, communicative, and kind. I look forward to working with him again in the future More

by Vindeepbhandari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Feb 11, 2022 -

Audi Fletcher Jones responded

Hello Vindeepbhandari, Thank you for coming in and working with Mike. We are pleased to hear you had such a great experience. We look forward to working with you again. Best, Your friends and family at Audi Fletcher Jones

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