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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

March 04, 2022

Michael Rizk was our sales consultant and was very personable, polite, knowledgeable, and helpful to purchasing an Audi A6. I only intended on looking and I drove away in a "new" used car. There was More

by karlwseckel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Michael Rizk
Mar 07, 2022 -

Audi Fletcher Jones responded

Hello Karl Seckel, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Michael delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi A6!

March 03, 2022

Professional, responsive and helpful. It was appreciated with this being an out of state purchase. More

by Greg G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Mike Burns
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Greg, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business.

March 03, 2022

I just took my car back from service center. (03/03/2022) My car is just 1 month old. very new car. AUDI S5 SPORTBACK. I went there with 2 issues: 1. My speaker was horrible, it has a lot of More

by chadadeepakreddy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Issel Herrera
Mar 11, 2022 -

Audi Fletcher Jones responded

Hello Deepak, Thank you for being a valued guest at Audi Fletcher Jones. We are pleased to know you have been in communication with our team and look forward to welcoming you back so we may work together towards a positive resolution. Please feel welcome to contact us anytime. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

March 02, 2022

Everyone was so kind and helpful, made my experience easy and less stressful. Would definitely recommend. More

by traci_cowen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Andi Wiens
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Traci Cowen, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendation.

March 02, 2022

Spoke to Mike on the phone was really wonderful and professional. Then we drove to the dealership and he showed us the car and we test drove the car and loved it. Was a pleasure working with Mike he is More

by JasdeepAulakh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Tyler Dawson , Monica Ward, Mike Burns
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Jasdeep Aulakh, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!

March 02, 2022

Great staff, great service. They provided Competitive prices and great trade in value on a lease return. More

by bavand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Maurizi
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Bavand, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!

March 02, 2022

Very professional, helpful, informative, and overall enjoyable experience! Makes you feel you are being truly taken care of well as a customer More

by adrianlatosquin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman , Scott Maurizi, David Derebenskiy
Mar 04, 2022 -

Audi Fletcher Jones responded

Hello Adrian Latosquin, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments.

February 28, 2022

Quick and easy, I would highly recommended to friends and family. Thank you have a great day More

by Jeffrey P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Nicholas Smith
Feb 28, 2022 -

Audi Fletcher Jones responded

Hello Jeffrey P, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. All the Best, Your Friends and Family at Audi Fletcher Jones

February 28, 2022

Mike Reyes was extremely helpful and knowledgeable about the car. We are very happy with our new car. Thanks. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reyes
Feb 28, 2022 -

Audi Fletcher Jones responded

Hello John, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Mike Reyes ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

February 26, 2022

I have told several friends already that Audi Fletcher Jones was by far the best car buying experience I have ever had. Cesar Zavala was my specialists and he did an awesome job. Audi Fletcher Jones did More

by rbmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Zavala, Paul Abrahams
Feb 28, 2022 -

Audi Fletcher Jones responded

Hi Rbmoore, Congratulations on your beautiful Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Cesar Zavala the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We'll be sure to relay over the kind words expressed on your behalf. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

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