Audi Fletcher Jones
Costa Mesa, CA
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Michael Rizk was our sales consultant and was very personable, polite, knowledgeable, and helpful to purchasing an Audi A6. I only intended on looking and I drove away in a "new" used car. There was personable, polite, knowledgeable, and helpful to purchasing an Audi A6. I only intended on looking and I drove away in a "new" used car. There was no pressure, and I can say that it was the best car buying experience of my life (I am age 67). Everyone I encountered in the process was very polite, accommodating, open and efficient. I will be back in the future. More
I just took my car back from service center. (03/03/2022) My car is just 1 month old. very new car. AUDI S5 SPORTBACK. I went there with 2 issues: 1. My speaker was horrible, it has a lot of (03/03/2022) My car is just 1 month old. very new car. AUDI S5 SPORTBACK. I went there with 2 issues: 1. My speaker was horrible, it has a lot of buzzing sound. I have provided specific songs for them to check the buzzing noise. 2. Breakpads make a lot of noise when I start or stop. My was there for 3 days. i got a call that my is ready and I just went there to take my car. The report says everything is rectified and tested the sound system and the breakpads. i went there with my own uber money. My sound system is exactly the same. There is horrible noise coming from speaker. I don't know who tested it but they have lied in report about test. My break pads make more noise than before. It has gone worse. They listened to sound again and asked me to leave the car for 4 more days with out a replacement car. Most unprofessional, inefficient and reckless behavior on part of the service center and no help from anyone. When to you take the money of the customer, please try to help them. If not, don't be in the business. It's not a good look. More
Spoke to Mike on the phone was really wonderful and professional. Then we drove to the dealership and he showed us the car and we test drove the car and loved it. Was a pleasure working with Mike he is professional. Then we drove to the dealership and he showed us the car and we test drove the car and loved it. Was a pleasure working with Mike he is really and great gentleman. Would highly recommend Mike and the dealership. Thank you. More
Very professional, helpful, informative, and overall enjoyable experience! Makes you feel you are being truly taken care of well as a customer enjoyable experience! Makes you feel you are being truly taken care of well as a customer More
I have told several friends already that Audi Fletcher Jones was by far the best car buying experience I have ever had. Cesar Zavala was my specialists and he did an awesome job. Audi Fletcher Jones did Jones was by far the best car buying experience I have ever had. Cesar Zavala was my specialists and he did an awesome job. Audi Fletcher Jones didn't waste time, we got everything done really quick. Thank you all to the team that helped get the transaction done! More