124 Reviews of Audi Flatirons - Service Center
I was given fantastic service when I was visiting from Mn My headlight went out when I was driving to Colorado. This headlight normally takes a mechanic and significant time and money to replace. I drove t My headlight went out when I was driving to Colorado. This headlight normally takes a mechanic and significant time and money to replace. I drove to Boulder from Denver to come to Audi knowing they always give great service at my Audi in St. Paul, Mn. I always have Audi service my A4 Quattro. I came on a Saturday and got there with little time before they were closing. I didn't realize this headlight was going to be such a big deal to replace. The service consultant Eli Buchanan was so kind and helpful right from the start. He knew I was not from the area and wasn't sure how to get this fixed soon so I could drive at night. I was only going to be in Colorado for a couple days. He decided to make it work and help me right then and there. He was able to somehow get his hand in the headlight area and replaced it for me. I was so thrilled that it was fixed right then but also that someone would put themselves out for me to resolve my problem. This man was awesome! He was so professional and willing to help and all with only minutes before they closed. I knew my own Audi in Mn was great but Eli and Boulder Audi were my heros. I hope Boulder Audi appreciates Eli Buchanan and gives this guy a bonus. They don't want to lose this employee. He was terrific and the experience memorable. I can't thank him enough. More
Thanks to Rob Ellison at Audi Boulder! We would like to commend and thank Rob Ellison at Audi Boulder for his outstanding service expertise and management. In the first place, we drove ove We would like to commend and thank Rob Ellison at Audi Boulder for his outstanding service expertise and management. In the first place, we drove over from 5 hours away (Lake City, Colorado) to use Rob and the great mechanics at Audi Boulder because we've used them for years. But we showed up on the wrong day! Rob fit us in anyway and took care of our service needs. We can't say enough how much this meant to us because it saved us what would have been an additional 10 hour round-trip drive to Boulder and back. Rob was just great and we really think you ought to give him a raise! You're lucky to have a man like that working for you! Scott and Rebecca Williams More
Eli is our go to guy I can think of any number of things I'd rather do than have to bring in my car to get serviced. Still, when it has to be done, Eli is the best. He doe I can think of any number of things I'd rather do than have to bring in my car to get serviced. Still, when it has to be done, Eli is the best. He doesn't try to sell me on anything I don't need, he's concise and makes every effort to get my vehicle in and out promptly. Communication and efficiency are his forte. He's also great with my two boys and doesn't cringe when they get wild. Top notch. More
Post Purchase Care The team at Boulder Audi are incredible! I scheduled my Audi for an ECU update and Audi Boulder made it a breeze. I purchased my Certified Pre Owned S The team at Boulder Audi are incredible! I scheduled my Audi for an ECU update and Audi Boulder made it a breeze. I purchased my Certified Pre Owned S4 about 3 months ago and they still made me feel as important as the day I bought my car. Sergey Dubinin from sales and Eli Buchanan from the service department are sensational! Any questions or concerns I have ever had they have always had the right answer. That makes me feel very confident in every aspect of buying and owning my Audi S4! More
Great Service I always work with Rob and every time the experience is very good. The car is always ready when promised and he communicates with you every step of t I always work with Rob and every time the experience is very good. The car is always ready when promised and he communicates with you every step of the way. Susan is always available to give you a ride back to the office and pick you up when your car is ready. I would highly recommend Rob and the entire staff at Boulder Audi. More
Awesome Service I highly recommend Eli to everyone! He is always amazing to work with and has gone the extra mile in repairing my A6. I appreciate all the hard he ha I highly recommend Eli to everyone! He is always amazing to work with and has gone the extra mile in repairing my A6. I appreciate all the hard he has done to keep me and my Audi on the road. More
Thanks for the great service I trust Eli to let me know what needs to be done for my car right now and what may be able to wait until the next visit. He works with my schedule an I trust Eli to let me know what needs to be done for my car right now and what may be able to wait until the next visit. He works with my schedule and is always a pleasure to work with. More
Eli is the man! Eli's team at Audi boulder is one of the best customer service experiences every time I have my A4 worked on. I've been takin my car here for over fou Eli's team at Audi boulder is one of the best customer service experiences every time I have my A4 worked on. I've been takin my car here for over four years and haven't once had a noticeibly negative experience. Eli is great at making his busy schedule still work for you and I nearly always get my vehicle back earlier than expected. More
Great service I've worked with Eli at the Audi dealership many times and he is always very helpful, makes great recommendations in my laymen terms and works to acco I've worked with Eli at the Audi dealership many times and he is always very helpful, makes great recommendations in my laymen terms and works to accommodate my crazy work schedule. I'd highly recommend him and this dealership! More
Unprofessional Worse service experience ever. Eli made constant excuses regarding his communication (or lack there of). I will not continue to have my Audi servic Worse service experience ever. Eli made constant excuses regarding his communication (or lack there of). I will not continue to have my Audi serviced here. More