Audi Flatirons

Professional dealer on both the sales and service side. No pressure new vehicle and trade experience. No pressure new vehicle and trade experience. More

I had an incredibly satisfying car purchasing experience. Michael Tsuji went above and beyond in providing detailed explanations about the various model options available to me. From the moment I made my dec Michael Tsuji went above and beyond in providing detailed explanations about the various model options available to me. From the moment I made my decision to the anticipation of the car's arrival from the California port, Michael ensured that I was constantly informed with the latest updates. he also took the time to address any questions or concerns I had along the way. His prompt and clear communication made me feel valued as a customer and gave me peace of mind during and after the purchase! I am extremely grateful for his assistance and would highly recommend him to anyone in search of a knowledgeable and attentive car salesperson. More

Great job Michelle thank you for working so hard on scheduling my appointment your attention to detail is appreciated scheduling my appointment your attention to detail is appreciated More

Audi Flatirons is the best dealership and Tsuji is the absolute best salesman. I’m extremely happy with my new Audi. absolute best salesman. I’m extremely happy with my new Audi. More

**Subject: Complaint Regarding Name Change and Prepaid Service Usage** Dear Audi Flatiron Management, I hope this message finds you well. I am writing to express my dissatisfaction with the service Service Usage** Dear Audi Flatiron Management, I hope this message finds you well. I am writing to express my dissatisfaction with the service I have received at your dealership recently. I have encountered several issues that have left me feeling frustrated and disappointed. Firstly, I have noticed that my name has been changed without my consent on multiple occasions. It is highly disrespectful to alter a customer's name without their permission, and I find this practice completely unacceptable. Additionally, I am troubled by the way my prepaid services have been managed. Despite receiving a reminder mail indicating my last scheduled service in June, I was surprised to learn that all my prepaid services had been used up. This is concerning, especially considering that my vehicle has very low mileage. It appears that there has been a discrepancy between what the dealership claims and what Audi is aware of, which suggests a lack of communication or transparency in the service process. I understand that mistakes can happen, but these issues have significantly impacted my experience as a customer. As someone who values the quality and reliability that Audi promises, I am disappointed by the level of service I have received. I kindly request that you investigate these matters thoroughly and take appropriate steps to rectify the situation. It is important for customers to feel valued and respected, and I trust that you will take this feedback seriously in order to improve the service standards at Audi Flatiron. Thank you for your attention to this matter. I look forward to hearing from you soon regarding the resolution of these issues. Sincerely, More

Very easy process. Michael was quick and easy to work with. Would def goo back. Michael was quick and easy to work with. Would def goo back. More

Micael Tsuji is knowledgable, friendly and efficient. He made the test drive process easy. He was courteous and respectful during our decision making process. He was thorough during our contract time. He made the test drive process easy. He was courteous and respectful during our decision making process. He was thorough during our contract time. He was very easy to work with. He has been very accessible after our purchase. We would highly recommend him at the Flatirons location. More

Michael Tsuji was very helpful and knowledgeable in all things Audi! He is very genuine, friendly, and passionate about his work. He listened to what I was looking for and helped me find the car of my dre things Audi! He is very genuine, friendly, and passionate about his work. He listened to what I was looking for and helped me find the car of my dreams. He has reached out since my purchase to ensure I am happy with my car. He said I could reach out if I need help figuring out the many things my car is capable of. More

Always so friendly, courteous and helpful. The service department is great! I will definitely continue to use Audi Flatirons. The service department is great! I will definitely continue to use Audi Flatirons. More

Mike was great and made the purchasing of our new Audi vehicle a pleasant experience. I would refer family and friends to Audi flatirons. vehicle a pleasant experience. I would refer family and friends to Audi flatirons. More