Audi of Farmington Hills - Service Center

scheduled 5000 miles service. I scheduled 5000 mile service for my brand new car. They did tire rotation too. They did not bother to check the tire pressure. The font tires had mor I scheduled 5000 mile service for my brand new car. They did tire rotation too. They did not bother to check the tire pressure. The font tires had more pressure than back.they Attempt to clean the inside of the car after the exterior was washed. I got sand allover front seats, cup holders and dash board. They seat in the car with dirty boots. The plastic caver on the door is full of rusty oil dirt from their work boots. When I break on the hway my car is breaking very bad. On my previous car they change a bulb on the back and they scratches the right side of the car. They did maintenance and scratch the car with the belt. They worked on the right windows and everything was put up side down. The wind was coming in like when to window was open. Servicing your car there was bad now is way worse than before. More

World Class Service! Mr. Ross and his team are always a pleasure to do business with! Servicing our Audi is actually something we look forward to because of all the gre Mr. Ross and his team are always a pleasure to do business with! Servicing our Audi is actually something we look forward to because of all the great people who work there. We LOVE our Audi Dealership........... Keep up the great work! More

These guys epitomize Service! I'm always appreciative of a company that takes the time, and cares like your family, the guys at Audi Farmington do just that! Thanks Brian and Bo in I'm always appreciative of a company that takes the time, and cares like your family, the guys at Audi Farmington do just that! Thanks Brian and Bo in service for your commitment to my car's (A5) needs...I recommend you to anyone in need of Audi TLC. More

Service Department lacks integrity I drove an hour to Farmington Hills Audi to get a simple service code check. Pulled into the bay and got no tech to greet me. Walked through the servi I drove an hour to Farmington Hills Audi to get a simple service code check. Pulled into the bay and got no tech to greet me. Walked through the service dept and got no attention so I walked to the front sales area where absolutely no one acknowledged me. Got the attention of one salesperson who walked me to the service dept where the service dept manager met me and offered no help other than to suggest setting up an appointment. Didn't offer to read the code or even ask what the issue was. This was the worst experience I have ever had from a "high end" dealership. These guys are a joke. More

Best Service in the Industry! Helpful - provided loaner car immediately and brought it to the house so we were not inconvenienced, cleaned vehicle inside and out. Friendly, helpful and competent; somethi car immediately and brought it to the house so we were not inconvenienced, cleaned vehicle inside and out. Friendly, helpful and competent; something very rarer in this day and age. We love our Audi, but we love and respect our service technician and his dealership even more. We would do it all over again in a heartbeat! More

Audi Farmington Hills is the finest Porsche/Audi dealership I have ever been in contact with. To be sure, it's a business but it's all of their people that make them a pleasure to do business with. dealership I have ever been in contact with. To be sure, it's a business but it's all of their people that make them a pleasure to do business with. Idris Sherrod is the Service Manager there who consistently exceeds my expectations. I recently took my 2014 Audi S4 (I also get a 2013 A4 serviced here) in for an unusual repair and was treated with nothing but respect and understanding. He clearly has many years of experience with Audi and is thoroughly knowledgeable, precise and careful in all that he does. I just cannot imagine taking my vehicle elsewhere. They are the best! More

Couldn't get my issue fixed. They guarantee their service for a year, but tell you the issue is caused by something else when you go back and charge you again. I finally went someplace else and was t service for a year, but tell you the issue is caused by something else when you go back and charge you again. I finally went someplace else and was taken care of. I can't trust them so I'll go to another Audi dealer from now on. More