Audi Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Car Shopping I went into the Audi dealer specific to obtain more info and pricing on the Q5. I was looking to get out of my lease early, I was greeted and assist I went into the Audi dealer specific to obtain more info and pricing on the Q5. I was looking to get out of my lease early, I was greeted and assisted right away, without an appointment scheduled. Christopher Pugh was awesome, informative, honest and ready, and willing to help. I did not purchase however I highly recommend Chris and this dealer for anyone seriously looking to buy/lease! More
Service Dept. I've purchased 3 vehicles from this dealer and have been super impressed with virtually every contact with their Service Dept. They're a delight to d I've purchased 3 vehicles from this dealer and have been super impressed with virtually every contact with their Service Dept. They're a delight to deal with and I will probably purchase my next car there too. More
Enjoyable Experience Slava always answered e-mails and phone calls promptly. She truly reinforced our purchasing decision and we are left with no buyer's remorse. Her pass Slava always answered e-mails and phone calls promptly. She truly reinforced our purchasing decision and we are left with no buyer's remorse. Her passion and confidence for the Audi brand shined, and it made us much more excited about our new vehicle as first time Audi purchasers. The time in the Finance office was amazing, no high-pressure sales tactics or complications. In and out in ~10 minutes, and was the best experience I have ever had going through the usually daunting process of meeting with the Finance Manager. The dealership itself is spacious and comfortable. It has a relaxing atmosphere and all of the sales staff is personable and helpful. More
Awesome Experience Sold me an amazing car, was a pleasure doing business with the excellent salesman Christopher Pugh. I would highly recommend him to all my friends. Sold me an amazing car, was a pleasure doing business with the excellent salesman Christopher Pugh. I would highly recommend him to all my friends. More
Competent, responsive and customer focused We bought our Audi A5 here, and have it serviced there. The team is very professional and responsive. They pay attention to what you want to know and We bought our Audi A5 here, and have it serviced there. The team is very professional and responsive. They pay attention to what you want to know and have done on your vehicle, and keep you in the loop about the progress. Everybody is very attentive and friendly and competent. Can highly recommend this dealer. More
Amazing Experience Christopher Pugh was a pleasure to work with. He was not an aggressive consultant, which can be a turn off. He was always polite, patient, and atten Christopher Pugh was a pleasure to work with. He was not an aggressive consultant, which can be a turn off. He was always polite, patient, and attentive to my needs. I had done my research before coming to the dealership, but Mr. Pugh's knowledge and endorsement of the Audi heightened my interest. The process was very smooth, and Chris kept the lines of communication open from beginning to end. I must also add that his colleagues including the finance managers were also extremely pleasant. I would recommend anyone who is interested in purchasing a car in the Audi/VW family to visit this dealership. More
Excellence at every level! From the moment I arrive at Suburban Audi I know my decision to buy Audi was the right one. And, I Feel very fortunate to work with someone of the ca From the moment I arrive at Suburban Audi I know my decision to buy Audi was the right one. And, I Feel very fortunate to work with someone of the caliber of Christopher Pugh. His proactive approach to making sure everything has been done correctly and thoroughly is refreshing to say the least! More
scheduled 5000 miles service. I scheduled 5000 mile service for my brand new car. They did tire rotation too. They did not bother to check the tire pressure. The font tires had mor I scheduled 5000 mile service for my brand new car. They did tire rotation too. They did not bother to check the tire pressure. The font tires had more pressure than back.they Attempt to clean the inside of the car after the exterior was washed. I got sand allover front seats, cup holders and dash board. They seat in the car with dirty boots. The plastic caver on the door is full of rusty oil dirt from their work boots. When I break on the hway my car is breaking very bad. On my previous car they change a bulb on the back and they scratches the right side of the car. They did maintenance and scratch the car with the belt. They worked on the right windows and everything was put up side down. The wind was coming in like when to window was open. Servicing your car there was bad now is way worse than before. More
World Class Service! Mr. Ross and his team are always a pleasure to do business with! Servicing our Audi is actually something we look forward to because of all the gre Mr. Ross and his team are always a pleasure to do business with! Servicing our Audi is actually something we look forward to because of all the great people who work there. We LOVE our Audi Dealership........... Keep up the great work! More
Very friendly and helpful Recently I purchased a used A7 through this dealership and couldn't be happier. Chris Pugh was extremely helpful through the entire purchase. We came Recently I purchased a used A7 through this dealership and couldn't be happier. Chris Pugh was extremely helpful through the entire purchase. We came in not knowing exactly what we wanted and came out extremely satisfied. I love my A7 and as soon as he found one meeting my criteria, Chris called me right away. Overall I would absolutely return to the dealer (and salesman). More