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Audi Farmington Hills
Farmington Hills, MI
309 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 309 reviews
November 29, 2015
Simply the best dealer service In over 40 years of buying/driving, Audi Farmington has consistently been the best dealership I've dealt with. Would highly recommend them to anyo In over 40 years of buying/driving, Audi Farmington has consistently been the best dealership I've dealt with. Would highly recommend them to anyone. More
by Roger
Employees Worked With
Robert Kattoo, Slava Kosurkin, Marc Golden
November 23, 2015
The worst Audi dealer for service I took 4 times my car and they still not fixing the problem Especially IDRIS SHERROD it will make you buy wrong parts and miss diagnosis.. After I lef I took 4 times my car and they still not fixing the problem Especially IDRIS SHERROD it will make you buy wrong parts and miss diagnosis.. After I left the dealer same problem came back on my car while he make spend $2300 .. I reach Audi of North America to follow a complain and he totally lie .. Stay away from Audi service of Farmington hills More
by Is26
Employees Worked With
IDRIS SHERROD
October 29, 2015
Great and fair experience The dealership and the salesman Greg were very professional and knowledgeable. They gave me a fair price for my trade. Great sense of humor and know a The dealership and the salesman Greg were very professional and knowledgeable. They gave me a fair price for my trade. Great sense of humor and know a lot about cars. More
by Elias123
Employees Worked With
Gregory Hopkins
October 14, 2015
Great service as always I experienced a very courteous, thorough and professional service visit in a very comfortable environment. I was welcomed as soon as my car came into I experienced a very courteous, thorough and professional service visit in a very comfortable environment. I was welcomed as soon as my car came into the garage. The area was spotless and the process was seamless. More
by Anthony P
Employees Worked With
Bo, Slava Kosurkin
October 10, 2015
Great experience in purchase of new Audi Q5! Just purchased my second Audi Q5 from Suburban Audi of Farmington Hills. The buying experience was extremely professional without the stereotypical h Just purchased my second Audi Q5 from Suburban Audi of Farmington Hills. The buying experience was extremely professional without the stereotypical high-pressure sales tactics. The salesperson, Jay Davis, was professional and courteous. The sales manager, Che Shaydock was extremely supportive to help Jay and I secure the car I wanted at a fair price. The Financial Services Manager, Dennis Wagnitz, was helpful in supporting multiple changes to the purchase agreement. More
by JamesW
Employees Worked With
Jay Davis, Che Shaydock, Dennis Wagnitz
September 26, 2015
Excellent My experience with the Suburban AUDI dealership was very good in particular the salesman I work with was excellent . he was very thorough and knowl My experience with the Suburban AUDI dealership was very good in particular the salesman I work with was excellent . he was very thorough and knowledgeable . he answered all my questions with no hesitation . He gave me all the confidence I needed to purchase my A6! His grade is A+ !! More
by Love my audi,doctor
Employees Worked With
Chris Pugh
August 17, 2015
Very good customer service My 5,000 mile check up was done in 55 minutes, 30 minutes less than was estimated. The service department personnel began on time, treated me respect My 5,000 mile check up was done in 55 minutes, 30 minutes less than was estimated. The service department personnel began on time, treated me respectfully and in a friendly fashion. Check out was quick and pleasant. I recommend this dealership for new purchases and sales. More
by Annaleisa
Employees Worked With
Idris
August 15, 2015
Excellent Service Before and After the Sale Audi of Farmington Hills has a courteous, attentive and friendly staff before, during and after the purchase. Great follow-up to ensure the customer Audi of Farmington Hills has a courteous, attentive and friendly staff before, during and after the purchase. Great follow-up to ensure the customer is satisfied. Sales personnel are friendly looking to meet your needs not just make a sale. Service staff listens to your needs and assists to have your car scheduled at your convenience. More
by S.C.B.
Employees Worked With
Brian Stroik , Chris Pugh
August 13, 2015
Satisfied Customer My experience with my sales person by the name of Chris Pugh, was awesome! I knew what vehicle I was interested in but he took the time to explain al My experience with my sales person by the name of Chris Pugh, was awesome! I knew what vehicle I was interested in but he took the time to explain all the bells and whistles it had to offer. He's very knowledgeable and was very professional. A few days after taking the vehicle home, Pugh called to see how I was enjoying my Audi and to let me know if I had any questions don't hesitate to call him. I'm a very satisfied customer! More
by Amjones
Employees Worked With
Chris Pugh
August 12, 2015
Great service Was able to get me in on short notice. Was very courteous. Done sooner than expected. Received a summary of work over the phone and again on pick up. Was able to get me in on short notice. Was very courteous. Done sooner than expected. Received a summary of work over the phone and again on pick up. Car was washed. More
by Hugh1
Employees Worked With
Service manager
