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Audi Farmington Hills

Farmington Hills, MI

4.1
309 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 309 reviews

March 04, 2017

Test Drive of Audi Q7 I test drove an Audi Q7 with Amber Rankin yesterday. I researched the Q7 extensively before taking the test drive, so I knew the features pretty well More

by NoelB
Recommend Dealer
Yes
Employees Worked With
Amber Rankin
Mar 07, 2017 -

Audi Farmington Hills responded

Noel, thanks for the positive review! We're glad that you had a great test driving experience with Amber! We're looking forward to your next visit!

February 22, 2017

Best Customer Service Ever! Terry was phenomenal, he help us get my mom a new car. His service was above and beyond our expectations. He constantly followed up to see if we had a More

by kas345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Yatooma
Feb 24, 2017 -

Audi Farmington Hills responded

We are happy you had such a great experience with Terry at our dealership. Customer service is our number one priority and we look forward to serving you again!

February 07, 2017

Excellent service by Terry Yatooma We recently purchased my son a 2008 Audi TT. Terry Yatooma's relaxed and professional demeanor made the whole process very stress free and hassle fre More

by zapataj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Yatooma
Feb 13, 2017 -

Audi Farmington Hills responded

Thanks for the positive feedback! We're glad to hear that your son is enjoying his 2008 Audi TT. We hope to serve you again!

February 03, 2017

Audi Sales Matthew Moore helped me while I was looking for a new vehicle. Matthew is knowledgeable but easy going. He was helpful and pleasant to deal with and w More

by MarkR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Feb 07, 2017 -

Audi Farmington Hills responded

Mark, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Matthew and your entire dealership experience. We look forward to serving you again in the future!

September 21, 2016

No integrity what's so ever I usually take my car to Audi Rochester Hills. because for some reason the prices for the same service that are performed at Audi Farmington are chea More

by Dr. Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerron contratto
Sep 22, 2016 -

Audi Farmington Hills responded

Thank you for your feedback. We are displeased to hear about your experience with our service department. Our Service Manager, Larry De Baker, has been made aware of your experience. He can also be reached at 248-471-0800, or ldebaker@suburbancollection.com.

September 02, 2016

Not the best Purchased my two Audi cars rom this dealership at the same time in 2015. Sales process (everything by email and phone) went really easy. But the deliv More

by Scooba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
Sep 06, 2016 -

Audi Farmington Hills responded

We are sorry to hear about your experience at our dealership. We are always improving our processes and will take your feedback into consideration.

June 22, 2016

Great service experience, easy to schedule maintenance on their website. The waiting room area is nice and my appointment was on time and completed ahead of schedu More

by Robert729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larty De Baker
Jun 22, 2016 -

Audi Farmington Hills responded

We sincerely appreciate your positive feedback. In our service departments, we strive to give customers the quickest, cheapest, and most painless experience possible. It’s great to hear that Larty was able to meet your service expectations. We hope to serve you again for any of your other vehicle maintenance needs.

June 20, 2016

Buying new A-8 L Last Friday, I bought a new A8L. It was a pleasant and well conducted deal. I was very satisfied with the experience. Slava did a superb job! More

by NAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Slava Kosurkin
Jun 22, 2016 -

Audi Farmington Hills responded

Congratulations on your new Audi A8L! We are always happy to hear from satisfied customers such as yourself and are glad to hear that Slava provided you with a superb dealership experience. We look forward to helping you with the next one.

June 19, 2016

A+ experience Great service excellent in the process would recommend you fellow Reginald @ Reginald The Audi guy on Facebook very helpful hardworking sales person More

by Happy client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Soares
Jun 20, 2016 -

Audi Farmington Hills responded

We are so happy Reginald was able to make your car buying experience a pleasurable one! Congratulations on the new vehicle and we hope to work with you again in the future!

Jun 20, 2016 -

Audi Farmington Hills responded

We are so happy Reginald was able to make your car buying experience a pleasurable one! Congratulations on the new vehicle and we hope to work with you again in the future!

June 07, 2016

Very pleased This was my first time buying a car all on my own, I had my eye on a preowned Audi S4 but to my dismay I watched it roll off of the lot just as I was More

by Mike Danelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Soares
Jun 08, 2016 -

Audi Farmington Hills responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. Congratulations on buying your first vehicle. We're glad to hear your new Audi and your experience met all of those goals! Enjoy your vehicle, and we look forward to working with you again!

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