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Audi Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 317 reviews
Highly recommended! I had a great overall experience at this dealership. From finding a suitable car to making the transaction convenient were all handled very patiently I had a great overall experience at this dealership. From finding a suitable car to making the transaction convenient were all handled very patiently by Patrick Hamama. He went above and beyond to find the right car for me at a competitive price point; I have not come across a sales agent as competent as Patrick. In addition, Mark from Service was also extremely helpful at dealing with maintenance on my A5. Thank you Patrick, Mark and the entire team at Farmington Hills Audi for making my car buying experience a great one. More
Great service! Love this dealership and personnel. They respond quickly to any related questions. Lee was helping me to learn my new car and came over to my house wh Love this dealership and personnel. They respond quickly to any related questions. Lee was helping me to learn my new car and came over to my house when I had issues with my garage door link. Very profecional and knowledgeable. Great 5 star service! More
Good experience in this dealership I was struggling with choosing among A4, A6 and Q7. Patrick is extremely helpful and patient in identifying my needs and analyzing pro and con of diff I was struggling with choosing among A4, A6 and Q7. Patrick is extremely helpful and patient in identifying my needs and analyzing pro and con of different vehicles for me. After several weeks of back and forth test drive and discussion, i finally chose my ideal vehicle, thanks to Patrick's help! I feel Patrick is focusing on what i can get the best our of the deal rather than simply pushing me to spend the money with him. More
The best dealer Great. They did a good job and were really fast. As always, Patrick has performed a high standard of service. He is extremely helpful and friendly. Great. They did a good job and were really fast. As always, Patrick has performed a high standard of service. He is extremely helpful and friendly. More
Poor Service Very poor customer service. I emailed my interest in a car on a Saturday, and received a response relatively quickly. I responded almost immediately Very poor customer service. I emailed my interest in a car on a Saturday, and received a response relatively quickly. I responded almost immediately to the salesman's email with a couple of questions regarding price and condition of car (since the CarFAX indicated a minor accident), and never received a response. I sent a second email follow-up almost immediately, reconfirming my interest in buying the car. On Tuesday afternoon, after not receiving a response, I contacted the sales manager only to be advised the car had been sold. The car was still unsold as of Tuesday mid-morning on the dealer's website. I will buy an Audi A6 from somewhere, but clearly not from a dealership that has no interest in responding to high potential customers. More
Awesome experience! Mark is always pleasant to work with and the other service guys at suburban audi! Very nice experience, professional and courteous! Thank you Joe Mark is always pleasant to work with and the other service guys at suburban audi! Very nice experience, professional and courteous! Thank you Joel Juco More
Awesome experience. I look forward to my next visit! Lee Sadek was very knowledgeable, professional & helpful. I am looking forward to purchasing my Q5 with you. I would highly recommend Lee to anyone wh Lee Sadek was very knowledgeable, professional & helpful. I am looking forward to purchasing my Q5 with you. I would highly recommend Lee to anyone who want to have nothing less than a great experience in purchasing a vehicle! More
Wonderful experience and customer service with Lee Sadek! I recently purchased an Audi and was overwhelmed and grateful for all of Lee Sadek's help and patience. He continued to follow up with me and make ce I recently purchased an Audi and was overwhelmed and grateful for all of Lee Sadek's help and patience. He continued to follow up with me and make certain I didn't have any further questions or concerns. He was able to get me the car I wanted and I couldn't be happier with my Audi. Thank you again :) More
Test Drive of Audi Q7 I test drove an Audi Q7 with Amber Rankin yesterday. I researched the Q7 extensively before taking the test drive, so I knew the features pretty well I test drove an Audi Q7 with Amber Rankin yesterday. I researched the Q7 extensively before taking the test drive, so I knew the features pretty well. Despite my knowledge of the vehicle, Amber knew it much better. I was pleasantly surprised with how well she knew the features of the vehicle -- and not only to talk about them, but to actually demonstrate them during the test drive. It was one of the best experiences I have had with an auto salesperson. I highly recommend Amber for all your Audi needs. More
Best Customer Service Ever! Terry was phenomenal, he help us get my mom a new car. His service was above and beyond our expectations. He constantly followed up to see if we had a Terry was phenomenal, he help us get my mom a new car. His service was above and beyond our expectations. He constantly followed up to see if we had any questions but not in an annoying way. He went out of his way to make sure everything was perfect. More