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Audi Farmington Hills
Farmington Hills, MI
321 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 321 reviews
February 10, 2018
Great experience with Lee and Jennifer at Audi! This was my first experience with Audi. I always drive Ford. I was more than pleased with the whole experience. Highly recommend the car, dealership a This was my first experience with Audi. I always drive Ford. I was more than pleased with the whole experience. Highly recommend the car, dealership and people! More
by Andi210
Employees Worked With
Lee Sadek
February 09, 2018
Excellent Audi dealership The experience with suburban Audi Farmington Hills was great. Patrick helped me a lot during the purchase and also a lot of times whenever I need some The experience with suburban Audi Farmington Hills was great. Patrick helped me a lot during the purchase and also a lot of times whenever I need some help from the dealership. More
by Loki
February 09, 2018
Excellent service Patrick was always prompt to reply back if I had queries and always followed up on a request. The deal for my car went swiftly and had no issues what Patrick was always prompt to reply back if I had queries and always followed up on a request. The deal for my car went swiftly and had no issues what so ever More
by Nadish Roy
February 07, 2018
Audi Review Great sales staff! Great service staff! Always very friendly and accommodating. Patrick was great to work with while purchasing my new car. He was Great sales staff! Great service staff! Always very friendly and accommodating. Patrick was great to work with while purchasing my new car. He was knowledgeable, engaged, and fair. He worked diligently at finding the car that met my needs and interest. More
by cari
February 05, 2018
Excellent customer service Jarrell Hogan was a pleasure to work with. He provided me with all the necessary information to make the purchase process as easy as possible. I left Jarrell Hogan was a pleasure to work with. He provided me with all the necessary information to make the purchase process as easy as possible. I left the dealership with my vehicle and no questions left unanswered from my test drive to signing the paperwork. More
by Maysjami
Employees Worked With
February 05, 2018
Good stuff Jarrell and the staff were great. No long wait or anything. Just great service from the start to the finish. Please do business with these guys it is Jarrell and the staff were great. No long wait or anything. Just great service from the start to the finish. Please do business with these guys it is awesome there!!!!!!! More
by Kobe25
February 03, 2018
Helpful and committed to finding the best vehicle for me Patrick was super helpful from beginning to end of shopping, purchasing experience and even beyond. He was very accommodating to us and our kids (and Patrick was super helpful from beginning to end of shopping, purchasing experience and even beyond. He was very accommodating to us and our kids (and even our puppy) as we test drove different trims.He took the time to search all the inventory to find exactly what I was looking for and arranged to ha e it available for pick up during a convenient time on our way home from a winter road trip. All the paperwork was ready to go and quick, painless to go through to finish the purchase. The service department manager took time to greet us, compliment our purchase and talk about next steps in scheduling to keep the car in best shape. Has been a great an experience the entire time and look forward to continuing the relationship More
by AudiQ7
February 02, 2018
Great experience I met with Patrick at the Audi dealership. He took care of me, negotiated to a fair price, and never felt pressured to buy. Overall it was a great exp I met with Patrick at the Audi dealership. He took care of me, negotiated to a fair price, and never felt pressured to buy. Overall it was a great experience with Patrick and would definitely continue doing business with them. More
by Td343
December 17, 2017
great experience I recently leased Q7 from this dealership. Torben is amazing, he went above and beyond . I highly recommend this dealership. I will likely come back I recently leased Q7 from this dealership. Torben is amazing, he went above and beyond . I highly recommend this dealership. I will likely come back for service despite having a closer dealership because of their professional and friendly work. More
by al-nsour
Employees Worked With
Torben Neudoerffer
December 10, 2017
Love this dealership! I switched from an Audi dealership near my home to this one due to the outstanding service staff. The service advisors and techs are knowledgeable, r I switched from an Audi dealership near my home to this one due to the outstanding service staff. The service advisors and techs are knowledgeable, respectful, and provide excellent service. I have been working with Torben to find a new car recently and found him to be very helpful. He truly goes out of his way to try to find the exact car a customer is looking for. I would highly recommend working with him, and coming to this dealership for both sales and service. More
by CherylD
Employees Worked With
Torben Neudoerffer, Torben Neudoerffer
