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Audi Farmington Hills
Farmington Hills, MI
321 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 321 reviews
March 05, 2018
Spoke too soon I previously rated this dealer giving them a 4 out of 5 based on the advertised mileage of the car being significantly different than the actual miles I previously rated this dealer giving them a 4 out of 5 based on the advertised mileage of the car being significantly different than the actual miles. Since that review I discovered that the inspection that was done indicated the oil had been changed and it had not been changed. The service counter was reset so I am grateful that my husband decided to check the oil himself and when he saw how dirty it was he sent a sample for analysis and changed the oil himself. Also, the Sirius antenna was not working when I got the car so I had to have the car serviced (at a different Audi dealer because I will never go back there) within the first week of having the car. I was very disappointed in this dealership. BEWARE! More
by Ditmerfarms
Employees Worked With
February 26, 2018
Outstanding service I had one of the most pleasurable moments buying my new Audi jarrell and mike provided with one of awsome experiences with the suburban collection I had one of the most pleasurable moments buying my new Audi jarrell and mike provided with one of awsome experiences with the suburban collection More
by Marioh
Employees Worked With
February 26, 2018
Great pleasurable experience I gave the rating I did because this is a very clean fast paced dealership.They also provides snacks for the guest which is always a plus. I gave the rating I did because this is a very clean fast paced dealership.They also provides snacks for the guest which is always a plus. More
by Marioh
Employees Worked With
February 26, 2018
Great experience My experience was wonderful overall, friendly staff , nice building and a nice selection of cars. Jarell is a great dealer I would recommend this deal My experience was wonderful overall, friendly staff , nice building and a nice selection of cars. Jarell is a great dealer I would recommend this dealership to everybody More
by Porche98
Employees Worked With
February 23, 2018
Friendly Courteous No Pressure Experience! At Suburban Imports of Farmington Hills I experienced friendly, courteous, and professional service. My sales person Jarrell, was patience, he listene At Suburban Imports of Farmington Hills I experienced friendly, courteous, and professional service. My sales person Jarrell, was patience, he listened and understood my needs, and best of all he was not pushy. Jarrell was very helpful with explaining options to me. I felt very comfortable and not pressured working with him. Other staff persons there were friendly, courteous, and greeted me as well. More
by Ms. Golden
Employees Worked With
February 21, 2018
1st Class Service My first buying experience with Suburban Audi was excellent. The sales team all works together to make you feel welcomed and comfortable. Patrick wa My first buying experience with Suburban Audi was excellent. The sales team all works together to make you feel welcomed and comfortable. Patrick was great to work with and I recommend him to anyone looking to purchase or lease an Audi. No high pressure sales and they are willing to do whatever they can to help you make the right decision. I highly recommend Suburban Audi to anyone. More
by Wrightdog
February 18, 2018
Great experience. Easy to work with Pleased with the level of service. Team went out of their way to work with us and make certain we were happy. Really appreciate the attentiveness. Pleased with the level of service. Team went out of their way to work with us and make certain we were happy. Really appreciate the attentiveness. Really good Cary buying experience More
by Audigirl
February 15, 2018
Comforting What a sight to see!! I am always weary of going to car dealerships because I dont like to feel pressured into buying a vehicle or feel like I am gett What a sight to see!! I am always weary of going to car dealerships because I dont like to feel pressured into buying a vehicle or feel like I am getting hassled while I look around. That was NOT the case here at Suburban Imports. Jarrell Hogan was friendly and catering to those needs. More
by Damon Blevins
Employees Worked With
February 12, 2018
New A4 Patrick was great. Took care of getting windows tinted and getting a clear bra put on so I could pick it up later. Love the new model and the experi Patrick was great. Took care of getting windows tinted and getting a clear bra put on so I could pick it up later. Love the new model and the experience was a good one! More
by MG
February 12, 2018
Great dealership. Friendly service. Great service and friendly staff. Got a great deal on trade in and slightly used a3. Will definitely be back next time I need a car. Great service and friendly staff. Got a great deal on trade in and slightly used a3. Will definitely be back next time I need a car. More
by Buddy123
Employees Worked With
Patrick Hamama, Sarah Eck
