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Audi Farmington Hills

Farmington Hills, MI

4.1
309 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 309 reviews

February 26, 2018

Great pleasurable experience I gave the rating I did because this is a very clean fast paced dealership.They also provides snacks for the guest which is always a plus. More

by Marioh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Audi Farmington Hills responded

Hi Marioh, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! We're so happy we were able to help you out!

February 26, 2018

Great experience My experience was wonderful overall, friendly staff , nice building and a nice selection of cars. Jarell is a great dealer I would recommend this deal More

by Porche98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan of Farmington Hills and Jarrell. We are happy to see that we were able to go above and beyond your expectations!

February 23, 2018

Friendly Courteous No Pressure Experience! At Suburban Imports of Farmington Hills I experienced friendly, courteous, and professional service. My sales person Jarrell, was patience, he listene More

by Ms. Golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Audi Farmington Hills responded

Hello Ms. Golden, we appreciate you taking the time to leave us this feedback. Sincerely, John Chatzopoulos GM

February 21, 2018

1st Class Service My first buying experience with Suburban Audi was excellent. The sales team all works together to make you feel welcomed and comfortable. Patrick wa More

by Wrightdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer, Patrick Hamama
Feb 21, 2018 -

Audi Farmington Hills responded

Jennifer, Thank you so much for the high rating and great review! We are thrilled to hear about your experience with our team, especially Patrick! Thank you for taking the time to share your positive experience! Che' Shaydak Retail Operations Manager

February 18, 2018

Great experience. Easy to work with Pleased with the level of service. Team went out of their way to work with us and make certain we were happy. Really appreciate the attentiveness. More

by Audigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Audi Farmington Hills responded

Audigirl, we are so pleased you enjoyed your visit to Suburban Nissan of Farmington Hills! Thank you for taking the time to leave a review for us at Suburban Nissan of Farmington Hills. We're happy we could meet your expectations! Thank you again for the great review! Che' Shaydak Retail Operations Manager

February 15, 2018

Comforting What a sight to see!! I am always weary of going to car dealerships because I dont like to feel pressured into buying a vehicle or feel like I am gett More

by Damon Blevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2018 -

Audi Farmington Hills responded

Damon, we are so pleased you enjoyed your visit to Suburban Imports of Farmington Hills! Thank you again for the great review! Che' Shaydak Retail Operations Manager

Feb 16, 2018 -

Audi Farmington Hills responded

Damon, thank you so much for sharing your experience with us. We are thrilled to hear that you had a great experience with our team at Suburban Nissan of Farmington Hills! Please, don't hesitate to reach out if you have any additional questions.

February 12, 2018

New A4 Patrick was great. Took care of getting windows tinted and getting a clear bra put on so I could pick it up later. Love the new model and the experi More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Feb 14, 2018 -

Audi Farmington Hills responded

Hi Mg, thank you for taking the time to leave a review for us at Suburban Nissan of Farmington Hills. We're happy we could meet your expectations! Thank you again for leaving us this response! Che' Shaydak Retail Operations Manager

February 12, 2018

Great dealership. Friendly service. Great service and friendly staff. Got a great deal on trade in and slightly used a3. Will definitely be back next time I need a car. More

by Buddy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama, Sarah Eck
Feb 14, 2018 -

Audi Farmington Hills responded

Buddy, thank you so much for your high rating! Thank you for taking the time to leave a review for us at Suburban Nissan of Farmington Hills. We're happy we could meet your expectations! Thank you again for the great review! Che' Shaydak Retail Operations Manager

February 10, 2018

Great experience with Lee and Jennifer at Audi! This was my first experience with Audi. I always drive Ford. I was more than pleased with the whole experience. Highly recommend the car, dealership a More

by Andi210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
Dec 10, 2018 -

Audi Farmington Hills responded

Hi Andi210! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Farmington Hills! Che' Shaydak GSM/ROM

February 09, 2018

Excellent service Patrick was always prompt to reply back if I had queries and always followed up on a request. The deal for my car went swiftly and had no issues what More

by Nadish Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Feb 14, 2018 -

Audi Farmington Hills responded

We appreciate your positive review about your recent experience with us! We are elated to hear of the seamless experience that you had with Suburban Nissan of Farmington Hills. Please, don't hesitate to reach out if you need anything else.

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