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Audi Farmington Hills

Farmington Hills, MI

4.1
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 317 reviews

August 07, 2018

Excellent car buying experience We bought an Audi Q5 Experience was no pressure and one of the easiest car buying experiences Excellent dealership and salesman (Esam) Very plea More

by Nicktiff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp, Esam Nemer, Esam Nemer
Aug 14, 2018 -

Audi Farmington Hills responded

Thank you for your kind words and this wonderful review! Che' Shaydak GSM/ROM

Aug 18, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Che' Shaydak GSM/ROM

August 05, 2018

Professional and Courteous staff Esam was knowledgeable and friendly, No pressure, Stress free negotiations. He worked hard to get a great deal for us. Great customer service. We lov More

by Audigirl 989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esam Nemer, Esam Nemer
Aug 17, 2018 -

Audi Farmington Hills responded

Audigirl 989, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak GSM/ROM

August 05, 2018

very helpful The dealership worked with me despite having some negative equity on my trade. They were reasonable and addressed my concerns. I highly recommend this More

by wizard1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp, Esam Nemer, Esam Nemer
Aug 17, 2018 -

Audi Farmington Hills responded

Wizard1906, we are so happy to read such a great review about Suburban Audi of Farmington Hills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GSM/ROM

August 02, 2018

Best Salesperson at Audi of Farmington Hills I wish I could give Esam ten stars out of five. One of the best salesperson I have ever met. He showed us the car we were interested in very kindly an More

by Mbhurgri
Recommend Dealer
Yes
Employees Worked With
Esam Nemer, Esam Nemer
Aug 02, 2018 -

Audi Farmington Hills responded

Mbhurgri, thank you for your kind review; we are happy to pass along your comments to Esam and the team here at Suburban Audi of Farmington Hills! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Che' Shaydak ROM/GSM

July 25, 2018

Amazingggg! Esam was so amazing honestly. He was so helpful and knew exactly what I wanted!! I can’t thank him enough and will suggest him to everyone I know!!!!! More

by Myra123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp, Esam Nemer, Esam Nemer
Jul 25, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction and We're happy you found Esam and our staff to be so supportive during your experience here at Audi of Farmington Hills. Thank you! Che' Shaydak ROM/GSM

July 23, 2018

Excellent Experience I had an excellent Experience with Aaron Redmond. He is too friendly and cooperative. Aaron helped me to get a best deal. I appreciate his sincere rec More

by Fahad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Redmond
Jul 23, 2018 -

Audi Farmington Hills responded

Fahad, thank you for your kind review; we are happy to pass along your comments to Aaron and the team here at Suburban Audi of Farmington Hills! We strive for 100% satisfaction, and it is great to see you had such a positive experience! Che' Shaydak ROM/GSM

June 17, 2018

Very good ecperience I called ahead to schedule a test drive, this was confirmed with an office coordinator. I test drove the vehicle and negotiated a deal, this took a bi More

by Q7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Terrell
Jun 22, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Imports of Farmington Hills. Thank you for your kind review; we are happy to pass along your comments to Christopher and the team here at Suburban Imports of Farmington Hills! Che' Shaydak Retail Operations Manager

May 25, 2018

Excellent Car I took Audi A3 ..It’s very nice sporty look sedan and brand I liked it very much.Service also good and friendly environment. Interior is also awesome More

by Sravs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
May 29, 2018 -

Audi Farmington Hills responded

Hi Sravs, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi of Farmington Hills. Che' Shaydak Retail Operations Manager

May 15, 2018

Overall good experience My overall experience with this dealership is very good. Patrick Hamama is very helpful in getting my new car, and is willing to solve the problem and More

by zhangchonglin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shira Colish, Jeniffer from the finance department , Patrick Hamama
May 18, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan of Farmington Hills! Thank you for sharing your kind words about Patrick and the rest of the staff, we are elated that we were able to provide you with a seamless experience.

May 22, 2018 -

Audi Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Audi of Farmington Hills! We appreciate your positive review about your recent experience with us! Che' Shaydak Retail Operations Manager

May 09, 2018

Very Satisfied Customer Great experience as a first time buyer at the Audi Dealer in Farmington Hills. If you are looking to find your dream vehicle in a customer friendly a More

by Courtney K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Sadek, Lee Sadek
May 22, 2018 -

Audi Farmington Hills responded

We are so happy to see that you had such a positive experience and appreciate the opportunity to assist you in your automotive needs! Thank you again for the kind review and we will pass along your comments to Lee and the team at Audi of Farmington Hills. Che' Shaydak Retail Operations Manager

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