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Audi Farmington Hills

Farmington Hills, MI

4.1
309 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 309 reviews

May 14, 2018

Overall good experience My overall experience with this dealership is very good. Patrick Hamama is very helpful in getting my new car, and is willing to solve the problem and More

by zhangchonglin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shira Colish, Jeniffer from the finance department , Patrick Hamama
May 17, 2018 -

Audi Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan of Farmington Hills! Thank you for sharing your kind words about Patrick and the rest of the staff, we are elated that we were able to provide you with a seamless experience.

May 21, 2018 -

Audi Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Audi of Farmington Hills! We appreciate your positive review about your recent experience with us! Che' Shaydak Retail Operations Manager

May 09, 2018

Very Satisfied Customer Great experience as a first time buyer at the Audi Dealer in Farmington Hills. If you are looking to find your dream vehicle in a customer friendly a More

by Courtney K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Sadek
May 22, 2018 -

Audi Farmington Hills responded

We are so happy to see that you had such a positive experience and appreciate the opportunity to assist you in your automotive needs! Thank you again for the kind review and we will pass along your comments to Lee and the team at Audi of Farmington Hills. Che' Shaydak Retail Operations Manager

April 28, 2018

Excellent!!!! I am a proud owner of my first and most definitely not my last Audi! Emily was my salesperson and she was patient, friendly and honest. I appreciate t More

by Audi7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Miller
May 01, 2018 -

Audi Farmington Hills responded

Congratulations! We are very happy to have provided you with such a positive experience! Thank you for your kind review; we are happy to pass along your comments to Emily and the team here at Suburban Imports of Farmington Hills! Che' Shaydak Retail Operations Manager

May 02, 2018 -

Audi Farmington Hills responded

Audi7, thank you for your kind review; we are happy to pass along your comments to Emily and the team here at Suburban Nissan of Farmington Hills! Che' Shaydak Retail Operations Manager

April 25, 2018

Fantastic Experience It’s my first car. So I spent lots of time for reviewing different cars. Finally I chose to lease one Audi A4. Although it took really long time for t More

by Erjia Guan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
Apr 26, 2018 -

Audi Farmington Hills responded

Erjia, thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Suburban Nissan of Farmington Hills! Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak Retail Operations Manager

Apr 26, 2018 -

Audi Farmington Hills responded

Erjia, thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Suburban Nissan of Farmington Hills! Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak Retail Operations Manager

April 12, 2018

Excellent experience! We had the pleasure of working with Mr. Lee Sadek. He went above and beyond to get us the best deal ever. What I loved most, was that we never felt More

by DDS_MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Robison, Lee Sadek
Apr 15, 2018 -

Audi Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Audi of Farmington Hills! Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak Retail Operations Manager

March 30, 2018

New lease Great efficient service from Patrick! Helped narrow down the best option and worked to get me the best price. Thanks for all your help during the proc More

by Audi2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Apr 01, 2018 -

Audi Farmington Hills responded

We appreciate your positive review about your recent experience with us! We will pass along your comments to the team here at Suburban Audi of Farmington Hills! Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak Reatail Operations Manager

March 23, 2018

Our Experience! Lee was great. Very helpful, lots of patience and provided wonderful guidance. It was a great experience. If you want an impeccable customer service More

by Jpporth
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Sadek
Mar 23, 2018 -

Audi Farmington Hills responded

Hi Jpporth, thank you so much for your positive comments about Audi of Farmington Hills! We are happy to pass along your comments to Lee and the team! Thanks again for taking the time to leave us this information. Take care! Che’ Shaydak Retail Operations Manager

March 10, 2018

New A7 Auburn was fantastic to work with and Patrick was professional and followed up timely to assure our satisfaction. They met appointments on time and w More

by audia7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Mar 13, 2018 -

Audi Farmington Hills responded

We are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Audi of Farmington Hills. Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak Retail Operations Manager

March 05, 2018

Spoke too soon I previously rated this dealer giving them a 4 out of 5 based on the advertised mileage of the car being significantly different than the actual miles More

by Ditmerfarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrell Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Audi Farmington Hills responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would really like to speak with you more regarding this matter. Please reach out to us at (248) 471-0800. I look forward to hearing from you. Thank you! Che' Shaydak Retail Operations Manager

February 26, 2018

Outstanding service I had one of the most pleasurable moments buying my new Audi jarrell and mike provided with one of awsome experiences with the suburban collection More

by Marioh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Audi Farmington Hills responded

We appreciate your positive review about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at Suburban Imports of Farmington Hills. Thank you so much again for your feedback! We hope you have a great day! Che' Shaydak Retail Operations Manager

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