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Audi Farmington Hills

Farmington Hills, MI

4.1
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 317 reviews

August 23, 2018

One of the best experiences ever at a dealership! In general, car dealerships are one of my least favorite places to be. However, I really enjoyed my experience at Suburban Nissan. Most of that was du More

by Hardknock123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Terrell
Aug 23, 2018 -

Audi Farmington Hills responded

We appreciate your positive review about your recent experience with us! Your recommendation and feedback means so much to us! We are happy to pass along your comments to the team here at Suburban Nissan of Farmington Hills! Che' Shaydak GSM/ROM

August 21, 2018

Excellent service Patrick was great, was very patient and got me the best deal possible. Stayed in contact with me throughout the entire process, great job Patrick More

by Lewiskev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Aug 21, 2018 -

Audi Farmington Hills responded

Lewiskev, thank you for your kind review; we are happy to pass along your comments to Patrick and the team here at Suburban Audi of Farmington Hills! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Che' Shaydak GSM/ROM

August 20, 2018

Great follow up in short time. I just get an A3, the follow up was great, just 1 week since I decided to have the car until I got the keys. More

by Zezar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
Aug 20, 2018 -

Audi Farmington Hills responded

We appreciate your positive review about your recent experience with us! Che' Shaydak GSM/ROM

August 20, 2018

Worth the drive from Ann Arbor! We are very satisfied with our purchase from Audi Farmington Hills. Patrick was very understanding of where we were in our purchasing process when we More

by RyanP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Hamama
Aug 20, 2018 -

Audi Farmington Hills responded

Ryan, we are so happy to read such a great review about Audi Farmington Hills! Thank you for taking the time to share your experience! Che' Shaydak GSM/ROM

August 16, 2018

great people, personality matters I bought a car from Esam and he was great. He was welcoming from the minute we walked in. I have been to other dealers that were not as friendly. He i More

by audimom18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, Tim Tharp, Esam Nemer, Esam Nemer
Aug 17, 2018 -

Audi Farmington Hills responded

Audimom18, we're happy you found our staff to be so supportive during your experience here at Suburban Audi of Farmington Hills. Thank you again for leaving us this response! Che' Shaydak GSM/ROM

August 14, 2018

Fast and Quality Esam was a pleasure to work with. He was extremely kind and was able to work quickly to get us to the numbers we were looking to achieve. I would reco More

by Mboxwalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp, Esam Nemer, Aaron Redmond, Esam Nemer
Aug 17, 2018 -

Audi Farmington Hills responded

Mboxwalla, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi of Farmington Hills. Thank you, and have a fantastic day! Che' Shaydak GSM/ROM

August 14, 2018

Exceptional attention to exceeding customer expectations. Aaron is very efficient, courteous, and takes time to understand the needs of his clients. Each step of the buying process was outstanding including t More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tharp, Aaron Redmond
Aug 17, 2018 -

Audi Farmington Hills responded

Michael, thank you for your kind review; we are happy to pass along your comments to Aaron and the team here at Audi of Farmington Hills! Thank you so much again for your feedback! We hope you have a great day! Che' Shaydak GSM/ROM

August 12, 2018

Desiree Madden, thank you! Desiree Madden, thank you for making my car purchase an absolute pleasure. Thank you for doing all the heavy lifting so i could just walk in and grab More

by @DetroitTracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman, Desiree Madden
Aug 14, 2018 -

Audi Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to Desiree and the team here at Suburban Imports of Farmington Hills! Thank you for your kind words and this wonderful review! Che' Shaydak GSM/ROM

Aug 18, 2018 -

Audi Farmington Hills responded

Hi Tracy, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! We look forward to your next visit! Take care! Sincerely, John Chatzopoulos GM

August 11, 2018

Extremely satisfied Staff was extremely helpful and very generous with their time. Their service is phenomenal, and they are very open with you about any questions you h More

by bggrund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore, Tim Tharp, Esam Nemer, Esam Nemer
Aug 14, 2018 -

Audi Farmington Hills responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Che' Shaydak GSM/ROM

Aug 18, 2018 -

Audi Farmington Hills responded

Bggrund, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan of Farmington Hills. If you have any further questions, please give us a call. We're always happy to help! Sincerely, John Chatzopoulos GM

August 07, 2018

Shawna was happy and enthusiastic to help me Shawna helped me learn more about Audii and really is me thinking to swap out my BMW soon. I’ll work with Shawna and also goin to send my sister. You More

by Eurohorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Hoskins
Aug 14, 2018 -

Audi Farmington Hills responded

Thanks for your praise and kind comments about Shawna and our team. Your satisfaction is our top priority. Thank you again for your kind review; we are happy to pass along your comments to Shawna and the team here at Suburban Imports of Farmington Hills! Che' Shaydak GSM/ROM

Aug 18, 2018 -

Audi Farmington Hills responded

Hi Eurohorse, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! We thank you for your recommendation as well and look forward to working with you soon!

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