Audi Farmington Hills

Great Experience at Audi of Farmington Hills Esam was really helpful, answered all our questions. I experience at Suburban Farmington Hills was excellent. We have been test-driving multiple cars Esam was really helpful, answered all our questions. I experience at Suburban Farmington Hills was excellent. We have been test-driving multiple cars talk to multiple dealerships but as soon as you walk through the doors at Audi it was entirely different experience. The quality of customer service was unmatched to anything I've seen before. Perfect experience, amazing customer service. I highly recommend him. More

Working w/ Suburban Inports of Farminington Hills a Pleasure Working with Esam Nemer and Suburban Imports of Farmington Hills was a true pleasure. It was a last minute decision in our car search to check out an Working with Esam Nemer and Suburban Imports of Farmington Hills was a true pleasure. It was a last minute decision in our car search to check out an Audi. And am I glad we did. Not only did we find the Audi A4 a pleasure to drive, but we really enjoyed working with Esam. He did everything possible to make the whole process from the test drive to final purchase an enjoyable experience. We love our new Audi A4! Thanks Esam!! More

One of the best experiences ever at a dealership! In general, car dealerships are one of my least favorite places to be. However, I really enjoyed my experience at Suburban Nissan. Most of that was du In general, car dealerships are one of my least favorite places to be. However, I really enjoyed my experience at Suburban Nissan. Most of that was due to my sales rep Chris Terrell. The car that I purchased, I had driven multiple times at other dealers. However Chris was the first to truly educate me on the ins and outs of the vehicle. Above that, he seemed genuinely interested in providing service to me...not just making a sale. Great guy, great team. I also noticed how other customers within the dealership also had smiles on there face while being serviced. It is obvious that the management team does a great job hiring enthusiastic and sharp individuals. On top of that, Scotte, the sales manager chipped in to the extra mile on my behalf. I'd definitely refer this location. Cons: My car wasn't detailed to my satisfaction. And the process overall took longer than expected. Maybe it's just me... More

Excellent service Patrick was great, was very patient and got me the best deal possible. Stayed in contact with me throughout the entire process, great job Patrick Patrick was great, was very patient and got me the best deal possible. Stayed in contact with me throughout the entire process, great job Patrick More

Worth the drive from Ann Arbor! We are very satisfied with our purchase from Audi Farmington Hills. Patrick was very understanding of where we were in our purchasing process when we We are very satisfied with our purchase from Audi Farmington Hills. Patrick was very understanding of where we were in our purchasing process when we arrived for a test drive. We were back a few days later to finalize the paperwork and take delivery. It was a smooth process overall. Patrick was helpful and professional. It was well worth our drive from Ann Arbor. More

Great follow up in short time. I just get an A3, the follow up was great, just 1 week since I decided to have the car until I got the keys. I just get an A3, the follow up was great, just 1 week since I decided to have the car until I got the keys. More

great people, personality matters I bought a car from Esam and he was great. He was welcoming from the minute we walked in. I have been to other dealers that were not as friendly. He i I bought a car from Esam and he was great. He was welcoming from the minute we walked in. I have been to other dealers that were not as friendly. He is not pushy but listened to what we wanted. He could have tried to push the most expensive car but again he listened and gave us what we wanted. I appreciated his welcoming personality and gently style of selling cars. You can tell he loves what he does and really wants to make a deal. His manager Tim was equally welcoming and really tried to "get the deal done". He even came after us on our way out and said he found a way to give us some more money off. Who does that?! Tim and Esam didn't pressure us but made an offer I think they knew we couldn't pass up. We were on the fence over a couple of cars but they sealed the deal! Mathew the "finance" guy was a pleasure to work with as well. He explained everything and was patient as we asked questions. The dealership is the best and I will be back. I hope they don't loose their style. Everyone works together which is unique. They helped each other to get things done even though we weren't their customer. They were friendly to my children which doesn't happen every where as well. I will be sure to send friends and family to Esam and the Suburban team!. More

Fast and Quality Esam was a pleasure to work with. He was extremely kind and was able to work quickly to get us to the numbers we were looking to achieve. I would reco Esam was a pleasure to work with. He was extremely kind and was able to work quickly to get us to the numbers we were looking to achieve. I would recommend Esam to anyone looking to buy or lease an Audi. Tim Tharp’s behind the scenes work was quick and accurate and in the closing moments of the sale he did his best to make it as efficient as possible! More

Exceptional attention to exceeding customer expectations. Aaron is very efficient, courteous, and takes time to understand the needs of his clients. Each step of the buying process was outstanding including t Aaron is very efficient, courteous, and takes time to understand the needs of his clients. Each step of the buying process was outstanding including the initial introduction, his comparative knowledge of vehicles, providing ample time to test drive, respectful win-win negotiations, and a very streamlined closing process. Audi of FH also took the time to attend to the "little things" which added up to the ultimate shopping experience; including topping off the fuel tank, providing "as new" detailing, and thorough open communication throughout the purchase process to ensure a seamless path to Audi ownership. This team will earn and certainly deserves your business! More

Desiree Madden, thank you! Desiree Madden, thank you for making my car purchase an absolute pleasure. Thank you for doing all the heavy lifting so i could just walk in and grab Desiree Madden, thank you for making my car purchase an absolute pleasure. Thank you for doing all the heavy lifting so i could just walk in and grab my keys! Moving into a new home and buying a car in the same week is crazy but you made it a piece of cake! Thank you for the wonderful experience and my beautiful car, I LOVE IT!! Thank you Brian for the swift finance services and for the lowest rate available!! Thank you Mike Rogers for the best price on a great vehicle, I appreciate you working with me! More