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Audi Farmington Hills
Farmington Hills, MI
311 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 311 reviews
January 03, 2025
The process was long. We received 1 key. My gas tank was not filled up. We received 1 key. My gas tank was not filled up. More
by Deanna
Employees Worked With
December 30, 2024
Follow up with this dealership was difficult. Getting specific information about a specific vehicle was more difficult. I was repeatedly steered toward vehicles I was uninterested in buying. Why Getting specific information about a specific vehicle was more difficult. I was repeatedly steered toward vehicles I was uninterested in buying. Why is this process so difficult. Never received a response from Tim. More
by Kerry0618
December 13, 2024
I have listened to Lee play his voicemails on speaker phone mocking customers and using inappropriate language when speaking about potential customers. Gladly drove 45 minutes further to not have to deal phone mocking customers and using inappropriate language when speaking about potential customers. Gladly drove 45 minutes further to not have to deal with these nasty salespeople. More
by J.S
Employees Worked With
Lee Sadek
November 16, 2024
Sales manager Tim Tharp is a joke! He will not return your calls. They will take your money and run. After sales service is non existing. Beware! He will not return your calls. They will take your money and run. After sales service is non existing. Beware! More
by primebilt
October 29, 2024
Lee Sadek was absolutely rude, disgusting, & unprofessional. Very entitled, ignorant, unhelpful and continued to play on his phone as we were speaking to him. Don’t ever work with him or give hi unprofessional. Very entitled, ignorant, unhelpful and continued to play on his phone as we were speaking to him. Don’t ever work with him or give him your business. NASTY customer service. More
by randalsaadi
Employees Worked With
Lee Sadek
October 28, 2024
Patrick was helpful, professional, and made the car-buying process easy. Highly recommend their service! car-buying process easy. Highly recommend their service! More
by NY129
Employees Worked With
October 14, 2024
Have worked with jerron and at least three other service people at suburban Audi over the years with two different cars. Have found them to be sharp, prompt, and friendly, looking out for me even when at ti people at suburban Audi over the years with two different cars. Have found them to be sharp, prompt, and friendly, looking out for me even when at times Audi corporate was not. The service intervals and repairs were done competently and on time, and with at least 20 visits in the last 15 years, I think that's a pretty excellent record. More
by jeffteee
Employees Worked With
October 11, 2024
Patrick is an extremely attentive salesperson. We purchased 2 vehicles from him in less than a month and our experience was extremely favorable. He is attentive, diligent and responsive on a momen We purchased 2 vehicles from him in less than a month and our experience was extremely favorable. He is attentive, diligent and responsive on a moment’s notice! Will certainly be purchasing more vehicles from him in the coming months. More
by Maya.dagher96
