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Audi Fall River

Fall River, MA

4.8
1,735 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,735 reviews

March 18, 2021

Overall experience was great....no complaints at all. Jason was very pleasant, very nice, very informative. Probably the best service experience in my life! (and I'm old) More

by MARI-LYNN_MAURER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa, Lori Bertoldo
March 17, 2021

Service appointment was great. Took the amount of time stated by the service manager. The added car wash snd vacuum was a great perk as well. More

by RIMMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa, Lori Bertoldo
March 17, 2021

Hi, I am still not overly impressed with the sales part of this dealership, that is going back to when I bought this car, sales manager was a xxxxxx. As for service, I have primarily used Joe and he has b More

by JTUCKERWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa, Joe Chaves
March 17, 2021

A couple of weeks ago I called service. I talked to Jason . l told him I need a rebuild engine for my tourage diesel. He took my phone number, but never called me to say anything. More

by JMBRITOBRITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Costa
Mar 18, 2021 -

Audi Fall River responded

I apologize on behalf of everyone at Mattie Imports. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers and their cars. Just contact us again and check why we didn’t get back to you so we can address your inquiry. If you need to speak to anyone you could contact the Service Manager prior to social media and discuss with him. You can reach him at Ray Massey Service Manager 508 678 5555

March 17, 2021

Alyssa is very friendly and experienced. Very professional staff. Couldn't ask for more from Mattie Imports. They really made my new purchase be very easy. More

by zetadaponte
Recommend Dealer
Yes
Employees Worked With
Alyssa Vieira
March 16, 2021

Mattie Imports was wonderful to work with and Ryan (the car salesman) made the process of getting my new Atlas very easy, quick and pleasant. I highlight recommend contacting him if you are looking to purc More

by Lgregg1286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dalomba
March 16, 2021

Matties is very convenient and very flexible with my schedule.They provide excellent service and get my vehicle back in a tmely manner.Joe Chaves is very professional and very efficent. More

by LAMPLIGHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
March 16, 2021

Shawn helpful throughout the process and knowledgeable about the car. He took the time to go through all of the electronic capabilities and functions with good suggestions about presets that I would have More

by Mark42
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty
March 15, 2021

We bought a 2021 Audi Q3, it is amazing! Our sales man was Ryan and he was great!! Awesome service, if you need a new car that is the place to go to! More

by shawnbarboza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dalomba
March 15, 2021

I chose Mattie Imports because the cost of 80,000 mile Service was the best price after calling other VW dealerships. The service on time and advisor was courteous. One of my concerns was my brake lig More

by BAMBAM174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa, Joe Chaves, Justin Reis, Lori Bertoldo
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