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Audi Fall River

Fall River, MA

Overview
Reviews
4.7
1,734 Reviews
Call Dealership (877) 897-0071
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80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,734 reviews

May 14, 2022

Amazing attention to detail! The transaction was quick and easy. I ended up with the perfect car and had a fabulous experience with everyone at Mattie. More

by Sarahraeken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Shawn Haggarty
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May 13, 2022

Mattie provides the best car service and customer service than any other dealer and shop I’ve been too! Highly recommended!! More

by Ms.senethip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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May 12, 2022

Everything efficient and as it should be, no surprises which is a good thing, liked More

by gtpatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Hank Alberti
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May 11, 2022

Very courteous, informative and prompt. Will always use this dealer. It’s been this way since I bought the car. More

by MATOSMARCIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Justin Reis, Aaron Frazier, Hank Alberti
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May 09, 2022

Courteous, friendly and helpful everytime I schedule a service call for my vehicle. Highly recommended More

by Xleo1978x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Justin Reis, Aaron Frazier, Chris Reis, Ross St. Laurent, Hank Alberti
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May 09, 2022

Had an awesome experience purchasing my 2022 Taos through Mattie. Great service and very efficient. More

by meredithsullivan2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty
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May 09, 2022

Friendly service representative. However, repair took 4 moths to get parts. Drop vehicle off for repair that took 3-4 days. Originally indicated 2 days. Received vehicle after repair More

by DOUGLEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Massey
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May 26, 2022 -

Audi Fall River responded

Good Afternoon Doug Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw/Audi survey as your feed back is important to us. seeing scores that are less than "5" or a "NO" is a issue and want us to resolve any issue that you may have with the dealerships as quickly as possible. as per our conversation i have parts on order and when they come in will reach out and have repair completed Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

May 06, 2022

Courteous staff at the service department, smooth check-in, car was done when promised and all work was completed as promised. More

by marktfre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Jonathan Tartaglione, Hank Alberti
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May 05, 2022

Brought my 2013 Beetle TDI conv in for air bag recall, Hank took care of it for me,called my cell when car was ready for pickup fast service good job guys thanks David More

by SERVICE90
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hank Alberti
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May 05, 2022

Excellent and honest service, Mattie is trustworthy, does the work correctly the first time and is transparent on pricing and timing. More

by Maxwell Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
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