Audi Fall River
Fall River, MA
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Great service, very professional but I had to wait about 10-15 minutes to drop off my keys, maybe more service desk staff to deal with quick transactions. Joe was working on a large $4k cash transaction and 10-15 minutes to drop off my keys, maybe more service desk staff to deal with quick transactions. Joe was working on a large $4k cash transaction and the delay couldn’t be helped, but four employees passed by and told me someone would be with me shortly. More
Service department was excellent during my visit. (Jason !) Good explanation of work that needed to be done. Timely updates. Loaner car was a BIG help as I had no other transportion. Service coupon was a gr !) Good explanation of work that needed to be done. Timely updates. Loaner car was a BIG help as I had no other transportion. Service coupon was a great perk. More
They are terrible to deal with very disrespectful towards customers if could give them a zero I would horrible experience terrible service dept. Bad business customers if could give them a zero I would horrible experience terrible service dept. Bad business More
I've been a loyal customer of Mattie for over 2 years and they have been great with servicing my car. Joe is always so pleasant and helpful with everything! I was able to use the shuttle service and they dro they have been great with servicing my car. Joe is always so pleasant and helpful with everything! I was able to use the shuttle service and they drove me home after I dropped my car off and picked me up and brought me to the dealership to get my car. Now, this doesn't sound like much, but I live in Providence. Joe set everything up and made my experience so much better! More
The whole process was easy, painless and Aiden took care of me every step of the way. As a single older woman I was treated with honor and respect—which is not something I can say for other dealerships. I of me every step of the way. As a single older woman I was treated with honor and respect—which is not something I can say for other dealerships. I am very happy with my experience and look forward to a continuing relationship with Mattie! Thank you. More
Very pleased with my experience at Matti. The great dealing with my concerns regarding the windshield replacement that was needed. Joe was outstanding in walking me through the process at drop off and dealing with my concerns regarding the windshield replacement that was needed. Joe was outstanding in walking me through the process at drop off and when I picked up our Q5. More
Today I picked up my 2018 Subaru WRX Ryan was my sales person by far best experience I had at a car dealership he just made things happen and soon as you know it we got a deal done. Rick the GM was also f person by far best experience I had at a car dealership he just made things happen and soon as you know it we got a deal done. Rick the GM was also fantastic he made sure I was taken care of and I appreciate that. Tom was the best when it came to the finance he made it smooth as possible. Just simply a great dealership and it was a pleasure working with them great people with great personalities thank you again. More
They did a great job!!!!!!!! Would highly recommend this place. The employee's were extremely helpful. Great place to get your vehicle serviced. Thank you place. The employee's were extremely helpful. Great place to get your vehicle serviced. Thank you More
Rick and Joe and staff were great. My car had a bunch of recalls. they gave me a loaner car, which made life easier that day. I also purchased Floor mats, Sun shade and New keys for my car. They fixed my ca recalls. they gave me a loaner car, which made life easier that day. I also purchased Floor mats, Sun shade and New keys for my car. They fixed my car in a couple of hours...very fast service. I will be back. Thanks again. More
We were welcomed within a minute of entering the building , and shown to an office to await our sales person who arrived minutes later. I was unsure which auto I wanted and my sales person was extremely help , and shown to an office to await our sales person who arrived minutes later. I was unsure which auto I wanted and my sales person was extremely helpful in explaining the difference between makes . I found the team there was very police helpful and friendly with all my needs. More