Audi Fall River

Great dealership, service was excellent and even after purchase they continue to help purchase they continue to help More

They do great work and have a great staff and facility More

I’m completely unsatisfied with the service here. I made an appointment, dropped my car off Wednesday June 9th. They did not bring it in to work on it until Friday. I called and texted to get updates, no re an appointment, dropped my car off Wednesday June 9th. They did not bring it in to work on it until Friday. I called and texted to get updates, no response. I went down on that Friday to find out what was going on. One of the issues I wanted them to check Ray the supervisors said was fixed(I had replaced my door panel and it still had a gap between the window). This was a half hour tops job they charged me 2 hours. Nothing else on my list had been looked at. On Monday morning I call to let them know Im going to pick up the Audi TT, when I get to the dealership the door looks exactly the same and now Ray is saying that it needs a part. (Which was my original reason for bringing it in). I had 7 things on the list- the only thing fixed was my air filter which I supplied. I However I was charged $850 for absolutely nothing. I asked them to adjust the linkage on my stickshift because first gear was sticking. When I picked it up I got stuck in a parking lot because it wasnt reversing now after the adjustment. I will never go back there, I am a return customer ( bought a TT in 2005) but I feel robbed and the customer service dept there is terrible. I called and asked for some money back since nothing was fixed, Joe said someone would get back to me( that was on June 17) I haven’t received a phone call or any money back. I would like a phone call or a partial refund. More

love mattie, always the best service and customer care! keep up the splendid work! keep up the splendid work! More

Great service. The only reason I gave 4 stars was because of how long I waited for a scheduled routine oil change I had an appointment scheduled first thing in the morning. of how long I waited for a scheduled routine oil change I had an appointment scheduled first thing in the morning. More

Pleasant to deal with. Very helpful, nice personality. Aiden was very accommodating. Other salesman in the lot talked with me and was. Wet friendly asking my husband about his own vehicle. Aiden was very accommodating. Other salesman in the lot talked with me and was. Wet friendly asking my husband about his own vehicle. More

I was pleased with the service performed and with the advisor. He listened to my concerns and scheduled the service accordingly. The waiting area was comfortable and my service was done in a timely manne advisor. He listened to my concerns and scheduled the service accordingly. The waiting area was comfortable and my service was done in a timely manner. More

This is second car my wife and I have purchased at matte imports and been impressed with service with John and shawn about our Audi,with purchase and how shawn went through the mmi set up of interface and s imports and been impressed with service with John and shawn about our Audi,with purchase and how shawn went through the mmi set up of interface and such,just very thorough,and John went above and beyond finding the right car that we wanted,second to none.It’s a small dealer but we feel more comfortable that it’s first name basis More

Prompt and courteous service, nice facility. Taken right away, car washed and vacuumed when returned. Pricing fair and reasonable. I've used this dealer for 21 years. away, car washed and vacuumed when returned. Pricing fair and reasonable. I've used this dealer for 21 years. More