Audi Fall River
Fall River, MA
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Don’t be fooled by the small shop and lack of new Audi store steel & glass experience. The shop while small, and yes busy, knows their stuff. Audi family who have had experience with many of the dealers w store steel & glass experience. The shop while small, and yes busy, knows their stuff. Audi family who have had experience with many of the dealers west of the city. These folks know how to resolve issues and don’t gouge you doing it. More
Clean, pleasant staff, listen to my concerns about my car ,explained systems that I wasn't formula with ... My wait time was ALITTLE long ..but I was escorted to the massage chair that I relaxed on for car ,explained systems that I wasn't formula with ... My wait time was ALITTLE long ..but I was escorted to the massage chair that I relaxed on for over an HR. More
Excellent sales including discussions on what vehicle had and did’t have. ContrSted to other VW models. Quick follow up. Thorough and complete delivery process and did’t have. ContrSted to other VW models. Quick follow up. Thorough and complete delivery process More
I like the dealership. I have been a customer since 2016. They provide great service; staff is knowledgeable and responsive. However this survey is annoying. They provide great service; staff is knowledgeable and responsive. However this survey is annoying. More
Our sales person Ryan was very knowledgeable, kind and patient while we tried to make a decision. We never felt pressured and enjoyed our experience! Tom, the financial guy, was also very helpful in helpi patient while we tried to make a decision. We never felt pressured and enjoyed our experience! Tom, the financial guy, was also very helpful in helping with our loan. More
Great team great service Very helpful and easy process Great team great service Very helpful and easy process The financing with Tom was quick and painless Service and sales worked great together T Great team great service Very helpful and easy process The financing with Tom was quick and painless Service and sales worked great together Thank you More
I am very pleased with the service I receive every time I go to Mattie ‘s . They replaced the battery in my key fob with no charge and they fit me in to their schedule for a flat tire replacement. I didn’t r go to Mattie ‘s . They replaced the battery in my key fob with no charge and they fit me in to their schedule for a flat tire replacement. I didn’t recognize my car in the lot when I went to pick it up because it was so clean ! Thank you Mattie ‘s. More
Made a service appt online, (1.5 weeks prior to schedule date) to have new AO tire mounted. Showed up for appt and service rep said they didn’t have the tire! Had to reschedule. That should not happen. Some date) to have new AO tire mounted. Showed up for appt and service rep said they didn’t have the tire! Had to reschedule. That should not happen. Someone should monitor online appointments to make sure they have everything in place for the service! Although I gave Ray only a 2 star rating, this situation may not be his fault. It’s the fault of who ever monitors online service appointments. More
Great visit. Service person was professional, explained services to be performed and answered questions in detail. Washing and vacuuming car after servicing is alway a huge plus. Waiting area could use services to be performed and answered questions in detail. Washing and vacuuming car after servicing is alway a huge plus. Waiting area could use a fresh in up. Sales people and rest of the dealership are always friendly and attentive. More
Best experience I’ve ever had at a car dealership! Super friendly staff! From the minute I made contact with dealership to the day I walked in! friendly staff! From the minute I made contact with dealership to the day I walked in! More