Audi Fall River

Straight forward, professional and courteous service. They provided a clear explanation of the issue my car was experiencing, and what to expect to have it remedied. A very positive experience. They provided a clear explanation of the issue my car was experiencing, and what to expect to have it remedied. A very positive experience. More

Friendly, knowledgeable and helpful. Ready to get in Friendly, knowledgeable and helpful. Ready to get in touch with, liked being able to call or text. Scheduling on-line was easy. Left the car very c Friendly, knowledgeable and helpful. Ready to get in touch with, liked being able to call or text. Scheduling on-line was easy. Left the car very clean. More

Joe, in the service department is top notch, very customer service driven. Keeps me a repeat Audi leaser, only wish loaners were available when I need service. customer service driven. Keeps me a repeat Audi leaser, only wish loaners were available when I need service. More

The Mattie team are always very polite, accommodating and reasonable. I’m always happy to work with them. Wouldn’t trust having my VW serviced anywhere else! reasonable. I’m always happy to work with them. Wouldn’t trust having my VW serviced anywhere else! More

Very professional. Loaner car was greatDid not add on Very professional. Loaner car was great Did not add on unneeded repairs like the other guys. Well done. Will use again for next service. Thanks Very professional. Loaner car was great Did not add on unneeded repairs like the other guys. Well done. Will use again for next service. Thanks More

Ray was great! Very responsive and clear communicator. Worked with me on my issues and appointment availability to get the service I needed WHEN I NEEDED IT! Will use them again and will stick with Ray Worked with me on my issues and appointment availability to get the service I needed WHEN I NEEDED IT! Will use them again and will stick with Ray since takes real pride in his work and understands how to deliver superior customer care. More

They are easy to schedule and keep you up to date on their progress. They remember what they have worked on in the past, and talk over what should be done currently. their progress. They remember what they have worked on in the past, and talk over what should be done currently. More

Thank you. Excellent customer relations. Kept me up to date with the steps needed to repair my vehicle. Only consideration should be the need for a loaner vehicle when a car is tied up for more than a wee date with the steps needed to repair my vehicle. Only consideration should be the need for a loaner vehicle when a car is tied up for more than a week. Especially if it’s due to warranty work. More

Service department was very helpful with reminders and valet service. Service was timely and efficiently performed. Service manager was excellent and courteous. A pleasant experience. valet service. Service was timely and efficiently performed. Service manager was excellent and courteous. A pleasant experience. More