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Audi Fall River

Fall River, MA

4.7
1,734 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,734 reviews

September 20, 2021

Everyone is so friendly and helpful at this dealership! Joe Chaves is professional and helpful! More

by LARISSACORREIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
September 17, 2021

Everyone was fantastic! From sales to management to finance...couldn't be happier...thanks Mattie! More

by TFLAMARRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Ryan Dalomba
September 17, 2021

Fast courteous and listened to my extra requests.I would recommend them without reservation in the future. More

by LAURIEPA
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Lori Bertoldo, Ryan Dalomba
September 17, 2021

Joe did a great job of explaining what would be included in the service for my 2017 Q3. Good for him! More

by Nancyjack47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
September 16, 2021

They are extremely accommodating, personable and knowledgeable. They demonstrated excellent customer service and are always respectful and friendly. More

by Vicki DeMello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
September 14, 2021

Top shelf in all the details that matter. The convenience and communication skills of all the professionals who worked to complete this transaction did an exemplary job! More

by M.KILROY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chaves, Justin Reis
September 14, 2021

Staff was rude. Staff was yelling at customers. Staff vacated the site before closing time; left customer keys and documents unsecured in an unlocked facility. Will absolutely never do business here agai More

by JAMESLANSING2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Chaves
Sep 21, 2021 -

Audi Fall River responded

Dear James Lansing, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. I assure you this is not a practice we accept at our facility and would love to hear your concerns about that. Please feel free to reach out to Ray Massey our Service Manager at (508) 678-5555 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

September 13, 2021

I found the car of my dreams. Ryan on the team went out of his way to answer all questions, spend the time teaching us all the cool new technology in the car. Tom in finance clearly explained each item More

by BLARUFFA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Ryan Dalomba
September 13, 2021

Very professional, knowledgeable & friendly. Not pushy into making you feel like you have to buy!! Great experience with Aiden Resendes! More

by TONRO5577
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tartaglione, Aiden Rezendes
September 11, 2021

A perfect experience. Love the new A5. Ryan was great to work with. I left understanding all of the cool features of this high tech car. The dealership is a well oil machined. Everyone is so friendly and h More

by POLLACK.J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo, Ryan Dalomba, Aiden Rezendes
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