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Audi Fall River
Fall River, MA
1,734 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 17, 2022
Very pleased with service. Everyone is very nice. Service is completed in a timely manner and love that it is washed before I pick it up. Everyone is very nice. Service is completed in a timely manner and love that it is washed before I pick it up. More
by Gail
Verified CustomerEmployees Worked With
Ray Massey, Justin Reis, Aaron Frazier, Hank Alberti
February 14, 2022
I had been going to Mattie for service on my 2016 Tiguan for a couple of years and always had a good experience with the service staff, so when I decided to buy a new VW, Mattie was the first dealer I visit for a couple of years and always had a good experience with the service staff, so when I decided to buy a new VW, Mattie was the first dealer I visited. Shawn and the sales manager Jon were great, answering all my questions and I didn't feel even the tiniest bit pressured to make a decision or purchase. They didn't have the exact car I wanted on the lot, but they found it within a couple days and the coordination of delivery was seamless. I am very happy with my experience and would definitely recommend them! More
by stacyqparys
Employees Worked With
Jonathan Tartaglione, Shawn Haggarty
February 13, 2022
Shawn Haggerty went above and beyond to complete all the necessary paperwork to finalize my purchase! He was pleasant and patient with all instructions for my new TaosThank you Shawn for making my purchase necessary paperwork to finalize my purchase! He was pleasant and patient with all instructions for my new TaosThank you Shawn for making my purchase such a stress free experience More
by gingerbdesocio
Employees Worked With
Tom Wallentin, Shawn Haggarty
February 11, 2022
This is our third Audi Q5, and the 2nd (consecutive) Audi we're purchased from Mattie. Our purchase and service transactions with the Mattie staff have been outstanding to date; Shawn, Rick, John, Tom, and D we're purchased from Mattie. Our purchase and service transactions with the Mattie staff have been outstanding to date; Shawn, Rick, John, Tom, and Dwight have served our needs in a courteous and professional manner. Our past vehicles were serviced in a timely manner, and always returned clean and in proper operating order. our 2022 SQ5 was delivered "bright & shiny", and Shawn Haggarty spent considerable time explaining operation of the myriad tech features which make Audi a standout vehicle. Looking forward to maintaining the relationship and to future dealings W/ Mattie. Thanks, and All the Best to the Mattie staff More
by BURKE0004
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo
February 10, 2022
Your service manager was rude, impolite and short tempered, talked loudly over me and did not let me finish explaining. He tried to make me pay for work I did not order. I tried to speak to the gener tempered, talked loudly over me and did not let me finish explaining. He tried to make me pay for work I did not order. I tried to speak to the general manager but was told that he was not available. More
by evh640
Employees Worked With
Ray Massey
January 31, 2022
They are very nice an as of right now service was good , but can not drive car due to weather conditions once the weather is better will drive car to determine how good service was. I do have to make a stat but can not drive car due to weather conditions once the weather is better will drive car to determine how good service was. I do have to make a statement service was alittle pricey for an oil change an a maintenance check just saying thank you More
by ROBERT@DESROSIERSHOME.COM
Employees Worked With
Ray Massey
