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Audi Fall River

Fall River, MA

4.7
1,734 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,734 reviews

March 01, 2022

The Service team went above and beyond! Very professional and informative. Thank you so much! More

by M1280RI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
February 28, 2022

Had 2 recalls and a scheduled maintenance performed. Repairs were completed and car was washed. My only issue was I called the service department about 8 times (at different times and days) and never go More

by BURKEELECTRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who checked us in ( my wife did it)
February 25, 2022

Everyone very friendly and professional. Purchasing a vehicle as a single woman I never once felt like I was being pressured to do something I didn’t want . If anything I felt as though e More

by MICHELEOBRIEN88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo
February 25, 2022

They are reliable, courteous and dependable. My repairs are completed to satisfaction, my car is always returned within a reasonable amount of time and it is cleaner then when I dropped it off. More

by CFLETCHER319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Alberti
February 24, 2022

Service was quick, gave me desk to work at while I waited and my vehicle was vacuumed out. What more can I ask for? More

by CHRISRESENDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Justin Reis, Aaron Frazier, Hank Alberti
February 24, 2022

Jonathan(sales manager), Aidan(sales associate), and Tom(finance guy) made our experience a breeze. More

by michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Aiden Rezendes
February 21, 2022

This is my third lease with Mattie Imports. Even though this year inventory was limited, the customer service was top notch as always. More

by Ns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Aiden Rezendes
February 21, 2022

It started with an inquiry with Dwight on line with questions and texting. When I scheduled a test drive for a brand new A4, Shawn gave me the keys and answered all my questions. I felt no pressure, More

by elroy.comfortzone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty
February 21, 2022

There's an obvious defect with the car and they are just saying it needs a software update. More

by ISAMAXCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Massey
Feb 21, 2022 -

Audi Fall River responded

Good Afternoon First i like to Thank You for take time out of your day to fill out Vw/Audi Review as your feed back is important to us. seeing scores that are less than "3 stars" there is issue and we want to resolve any issue that you may have with the dealerships as quickly as possible. at times there are customers concerns/complaint that comes up with vehicle that can be resolved via a software updates if there is one that may apply to your concern. but that would be where any repair shop would have to start Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

February 18, 2022

Polite service. Went in for brakes / both , turns out parts had NO rears , have to go out of my way to bring it again. ….this makes me Frustrated beyond words. More

by PAMELAJFATONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Alberti
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