Audi Fall River
Fall River, MA
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Had 2 recalls and a scheduled maintenance performed. Repairs were completed and car was washed. My only issue was I called the service department about 8 times (at different times and days) and never go Repairs were completed and car was washed. My only issue was I called the service department about 8 times (at different times and days) and never got to speak to a person. I only left one voicemail but did not get a return call. I booked the appointment online. When we dropped off the vehicle we had to wait a while to be waited on. He was nice once we were getting waited on. More
Everyone very friendly and professional. Purchasing a vehicle as a single woman I never once felt like I was being pressured to do something I didn’t want . If anything I felt as though e Purchasing a vehicle as a single woman I never once felt like I was being pressured to do something I didn’t want . If anything I felt as though everyone was looking out for me to make the right decision. I would def recommend.. More
They are reliable, courteous and dependable. My repairs are completed to satisfaction, my car is always returned within a reasonable amount of time and it is cleaner then when I dropped it off. My repairs are completed to satisfaction, my car is always returned within a reasonable amount of time and it is cleaner then when I dropped it off. I wold recommend them without hesitation. More
This is my third lease with Mattie Imports. Even though this year inventory was limited, the customer service was top notch as always. Even though this year inventory was limited, the customer service was top notch as always. More
It started with an inquiry with Dwight on line with questions and texting. When I scheduled a test drive for a brand new A4, Shawn gave me the keys and answered all my questions. I felt no pressure, questions and texting. When I scheduled a test drive for a brand new A4, Shawn gave me the keys and answered all my questions. I felt no pressure, I learned valuable information about the vehicle. Shawn is knowledgable, professional and informative. I own my first Audi, definitely the smoothest car purchase process, I've ever experienced. Shout out to GM Rick Sullivan and Jon Tartaglione for a easy purchasing process. More
Polite service. Went in for brakes / both , turns out parts had NO rears , have to go out of my way to bring it again. ….this makes me Frustrated beyond words. Went in for brakes / both , turns out parts had NO rears , have to go out of my way to bring it again. ….this makes me Frustrated beyond words. More