Audi Fall River

Great experience on routine, troubleshooting and repairs. Pl Performed interval maintenance and repairs the first time on time. Service personnel very informative and friendly. Have gone to other VW Dealers and Performed interval maintenance and repairs the first time on time. Service personnel very informative and friendly. Have gone to other VW Dealers and Mattie's is my choice from now on. More

Pleasant experience purchasing my new Audi Allroad Did original research on the internet across numerous dealerships online and in person. Mattie's team was a positive experience, efficient with frien Did original research on the internet across numerous dealerships online and in person. Mattie's team was a positive experience, efficient with friendly, knowledgeable and courtious staff members. More

Nicely Done I had done my homework, knew what I wanted and what I was willing to pay. I had been to 2 other Large Audi dealers which felt impersonal. This is my s I had done my homework, knew what I wanted and what I was willing to pay. I had been to 2 other Large Audi dealers which felt impersonal. This is my second Audi I have purchased from Mattie, both from Ryan. From the test drive to delivery Ryan made it a relaxing experiance, I was able to drive home the same day in my new Q3. Thanks Ryan and Thanks Shawn for the orientation and set up! More

Excellent service as always As always I received quality professional service. Always looks out for their customers best interest. Always an associate their to answer any quest As always I received quality professional service. Always looks out for their customers best interest. Always an associate their to answer any questions you may have. More

Overall pleasant experience Went here about a month ago to look at a 2013 Lexus but it was a little out of my price range. I did some research and went to a couple of other deale Went here about a month ago to look at a 2013 Lexus but it was a little out of my price range. I did some research and went to a couple of other dealers but couldn't find one as nice and with as many options, plus they were priced the same. I was excited when they emailed me back to let me know the price had been lowered. They were able to hold the car for me and I went In a couple days later. They had put 4 brand new tires on the car, had it detailed and made the process go quite smoothly. I noticed after the detail that here were still a few scratches on the car which I had emailed Brian about. He responded promptly and said he would have it taken care of. They seem to take a lot of pride in the vehicles they sell. I have a lot of apprehension when it comes to car dealers but these guys seem legit and I think I got a good car for a great price. ?? More

Refuse to take my Extended Vehicle Protection They just plan refuse to service my vehicle after I told them I want to use Extended Vehicle Protection to make a repair. So they just don't want my They just plan refuse to service my vehicle after I told them I want to use Extended Vehicle Protection to make a repair. So they just don't want my business so I will take it some where else. It sad because I was in a market for a newer Audi model more money loss for them. More

Friendly, efficient and effective. Mattie Service Department were very helpful and efficient in doing the routine service of my 2008 Rabbit. The staff were friendly and helpful in track Mattie Service Department were very helpful and efficient in doing the routine service of my 2008 Rabbit. The staff were friendly and helpful in tracking down the cause of a 'strange noise" and quickly gave me an appointment to fix the problem as soon as the ordered the parts come in. More

Recall service Had to bring my 2011 Jetta in for a recall service. Very professional. Nice waiting area w/ wifi was very convenient because I'm working ont computer Had to bring my 2011 Jetta in for a recall service. Very professional. Nice waiting area w/ wifi was very convenient because I'm working ont computer all of the time! More

Awesome! They even drove me to the gym and picked me up just in time for my car to be done. Thanks..everything was great and fast. They even drove me to the gym and picked me up just in time for my car to be done. Thanks..everything was great and fast. More

Pleasant service experience Recently had my Q5 serviced for a problem with the multifunction switch. Despite the fact that I had not purchased the car there, they were pleasant Recently had my Q5 serviced for a problem with the multifunction switch. Despite the fact that I had not purchased the car there, they were pleasant and helpful. They obtained the switch within 24 hours and installed it while I waited. I will continue to use them for all my ongoing service needs. More