Audi Fall River
Fall River, MA
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10000 mile 2015 Tiguan service (complementary, no charge) Excellent service, took about 1.5 hours and came back washed and vacuumed as well! Absolutely nothing wrong with this vehicle at 10000 miles! It's the Excellent service, took about 1.5 hours and came back washed and vacuumed as well! Absolutely nothing wrong with this vehicle at 10000 miles! It's the best car we've ever owned! More
Service @ 35,000 miles I feel the service department listened to my issues and took care of all issues at no additional charge to me. Service was completely in a timely mann I feel the service department listened to my issues and took care of all issues at no additional charge to me. Service was completely in a timely manner. More
Excellence! Truly attentive personal at Mattie Imports. They are friendly, professional, informed, and seem genuinely interested in providing excellent service. Truly attentive personal at Mattie Imports. They are friendly, professional, informed, and seem genuinely interested in providing excellent service. They went beyond the cars broken radio issue and presented me with an estimate on replacing the radio, and also an estimate also on something else I'd casually inquired about. I'm happy with our car and feel that the people who work at Mattie Imports come with me every time I drive, knowing that they'd be there for any car problem that might arise. Plus, it's awesome that the car is washed before they return it to me. More
Maintance Service I received a reminder that it was time for my Jetta's routine service check. When I called to make the appointment they were very accommodating with I received a reminder that it was time for my Jetta's routine service check. When I called to make the appointment they were very accommodating with the scheduling and when I asked for a ride home and a return ride back to the dealership, I was told that would not be a problem. I spoke mostly to Paul who advised me that a new tire was needed and answered my questions about the condition of the current tire. They are very friendly and professional. More
First Time Customer Typically, I will get my car serviced or any other maintenance related appointments performed at the VW dealership located near Boston. However, since Typically, I will get my car serviced or any other maintenance related appointments performed at the VW dealership located near Boston. However, since moving to the Dartmouth area for school purposes driving to my dealership is not always feasible. At Mattie VW my service representative, Paul DaSilva, was quick to fill out all the necessary paperwork since I was a new customer. He was friendly and took me right on time. The customer service was excellent, which was a big factor in making my overall experience a great one! Thanks again! More
Service We appreciate how accommodating the service department is when scheduling our appointments. We, like most people, have very busy schedules and they p We appreciate how accommodating the service department is when scheduling our appointments. We, like most people, have very busy schedules and they promptly get our car in and ready to pick up at our convenience. Very friendly and ready to answer any questions or concerns we may have. More
Kewl!!!' They were great ! I would Totally reccommend them, my car was fixed in a reasonable time frame and it came back washed and vaccuumed *thumbs up* They were great ! I would Totally reccommend them, my car was fixed in a reasonable time frame and it came back washed and vaccuumed *thumbs up* More
service 95000 Had my car serviced, they were very pleasant, and very through. Would like it better if they had a loaner car instead of me having to pay for a rental Had my car serviced, they were very pleasant, and very through. Would like it better if they had a loaner car instead of me having to pay for a rental More
fast and efficient They advised what was to be done on my visit. They did it in an efficient, fast and courteous manner! No fuss and no surprises! They advised what was to be done on my visit. They did it in an efficient, fast and courteous manner! No fuss and no surprises! More
Quality service This was a simple service, but done well. I purchased a set of VW winter rims, had snow tires mounted and balanced, and had the new wheels installed. This was a simple service, but done well. I purchased a set of VW winter rims, had snow tires mounted and balanced, and had the new wheels installed. The rims are beautiful, tires are perfectly balanced, and they even washed and vacuumed the car too. More