Audi Fall River

40,000 Mile Service Review The service personnel welcomed me, made me feel comfortable, and kept me up to date about the work being done on my car. Afterward, Brian went over th The service personnel welcomed me, made me feel comfortable, and kept me up to date about the work being done on my car. Afterward, Brian went over the service contract with me, explaining what was done and what was recommended. I overheard a service desk associate tell a customer that no loaner cars were available, and I wondered if Mattie offers customers rides. More

nothing but fine serice in every aspect This is my second car from Mattie. Just wish I needed another so I could get a new Audi. Will always buy from Mattie. Nothing but the best all arou This is my second car from Mattie. Just wish I needed another so I could get a new Audi. Will always buy from Mattie. Nothing but the best all around. More

Love the new turnover.... great service and attention.. Working most of my life with the public, I know what they want and I know what I want. The Mattie people were all wonderful, friendly, helpful and kin Working most of my life with the public, I know what they want and I know what I want. The Mattie people were all wonderful, friendly, helpful and kind. I love VW's and have found the place that I will return to in the future and get another new car. Thanks for doing your job so effortlessly.... Susan More

Routine Maintence Had my 30,000 mile maintenance done at this dealership. Staff was friendly and the work was done in a prompt and professional manner. Would recommend. Had my 30,000 mile maintenance done at this dealership. Staff was friendly and the work was done in a prompt and professional manner. Would recommend. More

Very professional, eager to be sure your needs are met I was taken care of immediately upon entering the service department. Everything that was done to the car was explained to me. I inquired about my 1 I was taken care of immediately upon entering the service department. Everything that was done to the car was explained to me. I inquired about my 10,000 mile check up, which is due in September, and all of my questions were answered. It is so refreshing to go to a dealership that is eager to meet your needs more than they are to line their pockets...thank you for such a positive experience. More

Excellent They were very knowledgeable and helpful. Explained what needed to be done to my vehicle and when I left the dealership I had an excellent idea what They were very knowledgeable and helpful. Explained what needed to be done to my vehicle and when I left the dealership I had an excellent idea what needed to be done to my vehicle. They were great More

Warranty service Service to repair a fuel gauge that was reporting fuel level incorrectly. It will take a few refills before I can confirm the problem is resolved. But Service to repair a fuel gauge that was reporting fuel level incorrectly. It will take a few refills before I can confirm the problem is resolved. But at a glance the gauge appears to be more accurate More

Outstanding Service Why would I go anywhere else. Everyone is professional, kind and courteous. They do a great job servicing my car and explain everything clearly! Si Why would I go anywhere else. Everyone is professional, kind and courteous. They do a great job servicing my car and explain everything clearly! Simple...the way it should be! More

First Audi visit Good experience, clear understanding of work performed and reason, good price. Staff was friendly, very willing to help and understanding. Wish they Good experience, clear understanding of work performed and reason, good price. Staff was friendly, very willing to help and understanding. Wish they had more loaner cars, though. More

Purchase Follow-up I purchased a new car with navigation, but there was a problem with the Nav chip which wouldn't allow the setup. Mattie replaced the nav chip and prog I purchased a new car with navigation, but there was a problem with the Nav chip which wouldn't allow the setup. Mattie replaced the nav chip and programmed it to my VIN at a service visit one week later. It now works like a charm. More