Audi Fall River
Fall River, MA
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Great service nice people! Great service from nice people! I recommend Mattie Imports! I've had exemplary service with both of my Volkswagens. Definitely a thumbs up. Very Great service from nice people! I recommend Mattie Imports! I've had exemplary service with both of my Volkswagens. Definitely a thumbs up. Very customer friendly! More
Paul service work I bought my 2015 Audi in for an oil change and factory service and Paul was my Mattie service advisor. Paul was very professional and addressed any a I bought my 2015 Audi in for an oil change and factory service and Paul was my Mattie service advisor. Paul was very professional and addressed any and all questions with details that made me happy to bring my car to Mattie for service. Paul made my visit a pleasure and a great experience. More
Fantastic I never have any problems when I come to have my car worked on. They explain everything to me in a way that I know I will understand. I never have any problems when I come to have my car worked on. They explain everything to me in a way that I know I will understand. More
"Great experience at Mattie Imports!" Brian in customer service was very helpful answering and documenting my concerns. They have a friendly and attentive service department focusing on cu Brian in customer service was very helpful answering and documenting my concerns. They have a friendly and attentive service department focusing on customer satisfaction, and they exceed this in every way. Great dealership that takes pride in their work! More
Every aspect of the he service was well handled. Friendly and efficient. Everything was well done from the initial check in, to the shuttle service, and finally the check out (which was thoroughly e Friendly and efficient. Everything was well done from the initial check in, to the shuttle service, and finally the check out (which was thoroughly explained). Everything was delivered as promised and on time! More
First-time through with my Audi Q5 I lease an Audi Q5 TDI and this was my first opportunity to use the services of Mattie Imports in Fall River. They were managing BOTH my car mile serv I lease an Audi Q5 TDI and this was my first opportunity to use the services of Mattie Imports in Fall River. They were managing BOTH my car mile service and a detailing of my car. They were EXTREMELY communicative and fair in all manner of things. I was treated with respect and my car was treated incredibly well. The entire experience was a 10 out of 10! More
Service Everyone at the dealership is friendly and acknowledgeable and always willing to help or inform you. Weather you order parts or have service done, the Everyone at the dealership is friendly and acknowledgeable and always willing to help or inform you. Weather you order parts or have service done, the staff is quick and efficient in getting things done and keeping you up to date. More
Convenient, efficient routine maintenance Available loaner cars make routine service convenient, I was kept informed as the service progressed of any unexpected findings. The car was returned Available loaner cars make routine service convenient, I was kept informed as the service progressed of any unexpected findings. The car was returned clean and running great! More
Excellent Service Experience Bryan in service was absolutely fantastic, providing timely updates and going above and beyond to meet my service needs. I came in with the expectatio Bryan in service was absolutely fantastic, providing timely updates and going above and beyond to meet my service needs. I came in with the expectation that my repair would be covered by my extended service contract, purchased from another dealer. When my extended warranty carrier came up short with their approval, Bryan called to negotiate my balance on the $250 repair down to $25! I found my GTI shining on the lot after a complimentary wash and tire shine, a signed thank you card on my dashboard. I will certainly return to Mattie Imports for service again and again. In the sales department, Ryan Loura will exceed all of your expectations. It is refreshing to do business with a family owned dealer. I feel my needs matter to the staff, and my expectations are consistently exceeded. More
Great service Very professional and courteous! Paul did a great working with me and another dealer. I will definetly be back. Paul did everything he said he would i Very professional and courteous! Paul did a great working with me and another dealer. I will definetly be back. Paul did everything he said he would in a timely manner. More