Audi Fall River
Fall River, MA
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Recall I was just there for a recall on my EOS but the service department treated me with the same care and concern as if i was doing a 40k service. I was just there for a recall on my EOS but the service department treated me with the same care and concern as if i was doing a 40k service. More
5,000 mile checkup Received complimentary service as well as shuttle between Fall River and New Bedford. Very happy with ye service. Both Justin and Brian were very frie Received complimentary service as well as shuttle between Fall River and New Bedford. Very happy with ye service. Both Justin and Brian were very friendly. More
Above & Beyond I visited Mattie Imports for a scheduled service on my vehicle, that being said my vehicle is modified making it slightly more difficult then yr run o I visited Mattie Imports for a scheduled service on my vehicle, that being said my vehicle is modified making it slightly more difficult then yr run of the mill car to work on, I've seen other dealerships either attempt to up charge, or completely turn away cars with less modifications then my own, not only was my vehicle welcomed, I was treated just like any other customer..spectacularly, even when a small snafu occurred (through no fault of the dealership) the techs at Mattie's corrected it free of charge. I could not be happier with my experience. More
Professional and knowledgeable sales staff. My experience at Mattie was a positive one. I had never leased a car before and Ryan was very helplful in walking me through the process. I appreciate My experience at Mattie was a positive one. I had never leased a car before and Ryan was very helplful in walking me through the process. I appreciated the fact that I never felt pressured, which I think is rare in this business. A+ More
Service It's a pleasure dealing with a family owned business they are very professional and have your concerns at heart. I personally have leased 7 Audi's It's a pleasure dealing with a family owned business they are very professional and have your concerns at heart. I personally have leased 7 Audi's More
As always, I had an excellent experience. I dealt with Paul DaSilva and I was very pleased with his friendly and courteous manner. Paul is a very professional and knowledgeable individual. He I dealt with Paul DaSilva and I was very pleased with his friendly and courteous manner. Paul is a very professional and knowledgeable individual. He expressed concern with me having to wait the 2 hour wait required, and was very kind in recommending the shuttle service. Justin, the shuttle driver, is a very pleasant young man. Both represent excellent assets to Mattie. More
Very considerate & helpful!! Every person whom I dealt with went above & beyond to make my 2 hour service appointment a lot less painful!!! Paul was top notch, very professional Every person whom I dealt with went above & beyond to make my 2 hour service appointment a lot less painful!!! Paul was top notch, very professional & explained everything to me. Shaun (who we bought our car from) was there is so friendly & knowledgable went out of his way to set my bluetooth up (again!!) Justin shuttled me across the street to go shopping, very kind young man! More
I would not buy a car here again. Service center is OK. Almost 400.00 in labor for an oil change and coolant flush, two hours work total. Pricy at best. They constantly ask for high ma Service center is OK. Almost 400.00 in labor for an oil change and coolant flush, two hours work total. Pricy at best. They constantly ask for high marks in these surveys, kind of cheeky in my opinion. Once they charged me double for parts, and I caught it before paying. The cashier lady didn't want to change the invoice because she already had it in her computer. I made a stink and she fixed it reluctantly. Not impressed. More
Great work Excellent service when I brought my 2007 Audi A4 2.0T Quattro! Great Team prices on service is not to expensive! Would recommend to my friends to get Excellent service when I brought my 2007 Audi A4 2.0T Quattro! Great Team prices on service is not to expensive! Would recommend to my friends to get service done at Fall River Mattie Imports More
DPF service update module Outstanding service. The service department people were easy to work with and very helpful The shuttle service was done very well. Upon picking up m Outstanding service. The service department people were easy to work with and very helpful The shuttle service was done very well. Upon picking up my car, I found it cleaned and washed, which was very nice. More