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Audi Fall River
Fall River, MA
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Superior service Entire staff went out of their way to make sure everything was top notch. This was a warranty visit and the team exceeded my expectations. Thank you Entire staff went out of their way to make sure everything was top notch. This was a warranty visit and the team exceeded my expectations. Thank you very much for the great service.. More
Quick, friendly, professional Went in for a scheduled oil change for my second time at Mattie's. Paul was great. One of their guys gave me a ride back to my job, a few miles down t Went in for a scheduled oil change for my second time at Mattie's. Paul was great. One of their guys gave me a ride back to my job, a few miles down the road, so I didn't have to find a ride. I'd rather get my Passat serviced at Mattie's than anywhere else. More
Exceptional service ! I think that the Mattie team goes above and beyond . I'm very impressed and very satisfied with every experience I've had thus far . Sincerely D I think that the Mattie team goes above and beyond . I'm very impressed and very satisfied with every experience I've had thus far . Sincerely Dori Guerette More
Spot on service A check engine lite was on Mattie techs nailed the diagnosis and repaired it first visit couldnt be happier car is perfect as it should be these peopl A check engine lite was on Mattie techs nailed the diagnosis and repaired it first visit couldnt be happier car is perfect as it should be these people are so courteous and professional More
I was very pleased with the response to my problem First of all ,Paul was very helpfull to get my problems solved.I was imprsed that a recall was performed before I even got notification from Audi.The First of all ,Paul was very helpfull to get my problems solved.I was imprsed that a recall was performed before I even got notification from Audi.The car runny great. More
Recent Audi service Good service, convenient location, reasonable price, full disclosure of what needed to be done. Overall a good experience . However, , making me wri Good service, convenient location, reasonable price, full disclosure of what needed to be done. Overall a good experience . However, , making me write 25 words for review is annoying. More
Timely Accurate Service Experience I dropped my 2007 VW Passat off on 3-Aug-2016 for 60,000 mile service. Service was completed on time and the vehicle is running smooth as ever. Paul I dropped my 2007 VW Passat off on 3-Aug-2016 for 60,000 mile service. Service was completed on time and the vehicle is running smooth as ever. Paul, my service advisor, called ahead to confirm authorization of the work even though I had signed an authorization form at the time of drop-off. He was concerned that some folks don't realize the significant amount of work involved in a 60,000 mile service cycle, so he called to be sure I understood the scope of work and the estimated cost. Top notch attention to deal and concern for the customer. More
Recall on 2015 passat The staff is very helpful and knowledgeable. They respect your time and get the job done asap. I would recommend them for overall service and sales. The staff is very helpful and knowledgeable. They respect your time and get the job done asap. I would recommend them for overall service and sales. More
Super friendly service. I love my Audi and I want to take care of it. I go to Matti for routine check ups. They checked my car, did my oil change, cleaned everything, topped I love my Audi and I want to take care of it. I go to Matti for routine check ups. They checked my car, did my oil change, cleaned everything, topped off fluids, and it was quicker than they estimated it would be. I was slightly disappointed that I couldn't get my inspection sticker done there while I had my oil change done though.... now I have to go to some Jiffy Lube or something, oh well. More
HELP WITH TIRE/WHEEL CLAIM I bought the tire/wheel protection package when I bought my Audi from Mattie. I hit a curb & Mattie took care of my claim. Car is like brand new again I bought the tire/wheel protection package when I bought my Audi from Mattie. I hit a curb & Mattie took care of my claim. Car is like brand new again. Paul at the service desk was very friendly & helpful. More