Audi Fall River

Good work It was organized and efficient-the service manager thoroughly explained what was needed for my car as well as the results of the service...it was not It was organized and efficient-the service manager thoroughly explained what was needed for my car as well as the results of the service...it was not an unpleasant experience. More

Paul was amazing !!!! I was greeted with a smile from service manager Paul ... First time going to the dealer with my Volkswagen it was exceptional and I'm very happy !!! I was greeted with a smile from service manager Paul ... First time going to the dealer with my Volkswagen it was exceptional and I'm very happy !!! Answered my questions with efficiency and pleasantly ... I just wish my Chevy dealership had Paul at it ... Would highly recommend your service department !!! Thank you. More

Phenomenal I think the service was phenomenal Everyone was respectful kind courteous Pleasant friendly efficient thoughtful and my experience was wonderful and I would go back there I would tell p Everyone was respectful kind courteous Pleasant friendly efficient thoughtful and my experience was wonderful and I would go back there I would tell people about it which I have and everything was phenomenal and thank you thank you thank you More

great experience Service was great. Service answered any questions and concerns I had. Vehicle was ready when promised and I paid like I was suppose too ha ha Service was great. Service answered any questions and concerns I had. Vehicle was ready when promised and I paid like I was suppose too ha ha More

Service on 2011 VW Toureg TDI Paul, service advisor, thought out outside the box to get a problem fixed on my 2011 Toureg 2011 TDI. Locked gas cover door had several potential cau Paul, service advisor, thought out outside the box to get a problem fixed on my 2011 Toureg 2011 TDI. Locked gas cover door had several potential causes. Cover temporilily diagagnosed and disabled so I could put fuel car until correct part came in. More

Excellent service My daughter needed a 20,000 mile service on her car before she left for school. My husband called and they took her car that day. Everyone was helpfu My daughter needed a 20,000 mile service on her car before she left for school. My husband called and they took her car that day. Everyone was helpful and friendly and when we picked up the car they explained everything that was done . We currently have three cars that have all been purchased from Mattie Imports and would reccomend them to everyone. From the sales to service we have only had positive experiences. More

New Headlight My left headlight went out on Wednesday, on Thursday morning, I called for an appointment and Paul set me up for a time that morning that fit into m My left headlight went out on Wednesday, on Thursday morning, I called for an appointment and Paul set me up for a time that morning that fit into my schedule, not Mattie's. It wa great. Paul is a GREAT service person and has always helped me. Love Mattie's More

Service Dept Professional quick Easy appt Ken was my service professional and he was excellent Professional and friendly Arranged rides to and from work for me e Professional quick Easy appt Ken was my service professional and he was excellent Professional and friendly Arranged rides to and from work for me especially getting out of work at 5 PM I told him I would take a taxi and he went above and beyond for me to be picked up No charge for first check which I didn't expect I have bought 4 VW Jettas from this dealership and 3 out of 4 were always serviced there Never any issues More

Mattie is the best! Mattie is the best. They still that very personal touch and the quality of their work is outstanding! Keep up the great work you guys! Mattie is the best. They still that very personal touch and the quality of their work is outstanding! Keep up the great work you guys! More

Excellent service Service was above expectations Great service Fast in out wait no issues Great service over view I would reccommend Mattie service to any Volks Service was above expectations Great service Fast in out wait no issues Great service over view I would reccommend Mattie service to any Volkswagen owner More