Audi Fall River

very pleased with service Did not have an appt. my headlight was out both were replaced at no charge even though the warranty on my car had expired in june. Greatly appreciated Did not have an appt. my headlight was out both were replaced at no charge even though the warranty on my car had expired in june. Greatly appreciated More

Fantastic..took me right away..fixed my problem Very kind on the phone ..i was in a rush took care of my problem..couldn't be more happy with the service provided ..thanks Very kind on the phone ..i was in a rush took care of my problem..couldn't be more happy with the service provided ..thanks More

Another excellent service Great service fixed the main problem, window, and my tire. Kept me updated while waiting for the repair to finish. I would highly recommend them Great service fixed the main problem, window, and my tire. Kept me updated while waiting for the repair to finish. I would highly recommend them More

Great job Work completed agreed w/ quote. Car well cleaned. Great shuttle service. Car ready on time. Pleasant service people. Everyone working hard to make se Work completed agreed w/ quote. Car well cleaned. Great shuttle service. Car ready on time. Pleasant service people. Everyone working hard to make service seamless More

Unable to determine root cause of leak for Q5 I brought my SUV in for service. My car has been recently leaking on the passenger side of the vehicle . I was told the diagnostic coat was $120. L I brought my SUV in for service. My car has been recently leaking on the passenger side of the vehicle . I was told the diagnostic coat was $120. Later in the day I was told they were unable to determine root cause but if I wanted them to continue the diagnostic there would be additional cost. I told them that there has to be a leak from either the sunroof or the air conditioner. Because I didn't want to pay any additional fees I picked up my car not knowing root cause. Literally 2 days later there was an article in the providence journal from car talk speaking of this exact issue. http://www.stltoday.com/lifestyles/autos/car-talk-water-leak-fortunately-likely-has-an-easy-fix/article_47c4a216-d164-50c3-a8f3-4a7ced5ef10e.html I am an unsatisfied customer and will not be back at Mattie. More

First time repair after moving to RI Ken Alves at Mattie was incredibly helpful, explained the issue with my car to me in detail, and updated me at every step of the repair after seeing I Ken Alves at Mattie was incredibly helpful, explained the issue with my car to me in detail, and updated me at every step of the repair after seeing I was in a hurry to get to work. Excellent service! More

Helping my eldest daughter purchase her first car Down right best deal for one of the safest cars on the road, the Jetta, as I always compare and contrast at least 3 deals on every car I buy, very goo Down right best deal for one of the safest cars on the road, the Jetta, as I always compare and contrast at least 3 deals on every car I buy, very good response time, team effort, straight forward, pleasant, positive, and they work very hard to get the customer the best deal. Plan to purchase more vehicles from Mattie thanks to John, Jonathan, and Richard. Please, keep up the great work! More

Bearing problem Paul was who I worked with and was beyond helpful and personable with my whole experience explained everything out to me and I left as a very happy cu Paul was who I worked with and was beyond helpful and personable with my whole experience explained everything out to me and I left as a very happy customer I'll be using Mattie for all my car maintenance in the future More

Oil leak Good service, everything was done properly on my vehicle. Fall River Mattie imports takes care of their customers in any way they can thanks guys Good service, everything was done properly on my vehicle. Fall River Mattie imports takes care of their customers in any way they can thanks guys More

Jeep Wrangler purchase Chris Sigman is a spot on salesperson! He has drive and passion and is very knowledgeable about the product! Especially Jeeps as he is an owner. He e Chris Sigman is a spot on salesperson! He has drive and passion and is very knowledgeable about the product! Especially Jeeps as he is an owner. He explained everything about the Jeep and went as far as to say that if we have any troubles or questions he is a phone call away, in fact we are now friends! Buying a vehicle can be stressful however Chris took the stress right out of the transaction with his wit and humor throughout. Thanks Chris and when we see you on the road we will be sure to give you a "Jeep wave".... More