Audi Fall River

Solve an Audi Q5 issue in no time flat! I had my Audi Q5 in for warranty work -- replacing the frame of the sunroof so that it wouldn't squeak. I was offered a loaner car for the two-day app I had my Audi Q5 in for warranty work -- replacing the frame of the sunroof so that it wouldn't squeak. I was offered a loaner car for the two-day appointment, which I took. Nice loaner, too! When I returned to pick up my car... VOILA! No more squeaking sunroof! Awesome! Very grateful! They even followed up by telephone to see how everything was going! Nice souls! More

Always an excellent experience. I enjoy my service experiences.at Mattie. The service work is always handled professionally and the staff are helpful and friendly. My Q5 is the best I enjoy my service experiences.at Mattie. The service work is always handled professionally and the staff are helpful and friendly. My Q5 is the best car I have ever owned, and my interactions with the folks at Mattie reinforce my decision to own an Audi.. More

Great Customer Service I received outstanding customer service from the following Mattie employees: Chris, Tom, and Sean. These guys made the whole car buying purchase chor I received outstanding customer service from the following Mattie employees: Chris, Tom, and Sean. These guys made the whole car buying purchase chore easy. Thanks guys! More

New car lease They were very friendly, patient and not at all pushy. One of the best car buying experience I've had. I would definetly recommend them! They were very friendly, patient and not at all pushy. One of the best car buying experience I've had. I would definetly recommend them! More

follow up on a recent repair I had to return to Mattie after a recent service visit to have a small problem remedied. The follow-up service was excellent and they were able to fix I had to return to Mattie after a recent service visit to have a small problem remedied. The follow-up service was excellent and they were able to fix the problem perfectly. The service manager really listened too my concerns and took his time diagnosing and finding a solution. The work was finished really fast! More

very good The car was services in a timely manner. Everyone was very pleasant. They were on time. I like the reminder emails. I like using the dealership where The car was services in a timely manner. Everyone was very pleasant. They were on time. I like the reminder emails. I like using the dealership where I purchased my car. More

Above and Beyond The guys at Mattie are gracious, accommodating and professional. They are fair and communicate well when there are safety or mechanical items that war The guys at Mattie are gracious, accommodating and professional. They are fair and communicate well when there are safety or mechanical items that warrant attention. I love that for bigger fixes, I'm able to take a shuttle or a loaner back home so I can get on with my day! That is a big plus - not having to negotiate a second driver. Plus - the car always comes back washed and vacuumed! More

Great service, customer oriented The service staff at Mattie always comes through. They know that their customers are depending on them to get it right and at an affordable cost. Most The service staff at Mattie always comes through. They know that their customers are depending on them to get it right and at an affordable cost. Most of us chose VW because of VW'so reliability and performance. The service crew at Mattie aims to honor that commitment by keeping the cars in tip top shape. They are always helpful, friendly and courteous. More

Service Paul and the service team were awesome, and made sure my car was ready on time. Would definitely recommend to anyone looking for a good VW service in Paul and the service team were awesome, and made sure my car was ready on time. Would definitely recommend to anyone looking for a good VW service in the area. More

Recent Service Found the problem but had to bring back in for another problem. Had to wait each time until a loaner car was available. Very accommodating though. Found the problem but had to bring back in for another problem. Had to wait each time until a loaner car was available. Very accommodating though. More