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Audi Fall River

Fall River, MA

4.7
1,734 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,734 reviews

March 24, 2022

Staff member was friendly and knowledgeable. . Very forthcoming on Recall Information. On point with estimated time of service. More

by Ffstorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Lori Bertoldo
March 21, 2022

The service managers seem good, however the diagnostics and repairs, in my experience do not actually fix the problems reported and it's very frustrating to get your car back after spending 100s of dollar More

by andy.alasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Massey
Mar 21, 2022 -

Audi Fall River responded

Good Morning Andy Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw survey as your feed back is important to us. i know we spoke about the issue with bulb warning light coming on and i would like to resolve any issue that you may have with the dealerships as quickly as possible. Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

March 21, 2022

They were very prompt and helpful and on time. I had to cancel a couple of times and they were willing to reschedule very easily. More

by Nevesfam7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Justin Reis, Aaron Frazier, Hank Alberti
March 20, 2022

Great service and convenient scheduling. Hank kept us informed of progress during the repair. Conveniently located near shopping and plenty of places to eat. More

by JFG9PUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Alberti
March 18, 2022

Ryan from Mattie Imports made my car buying experience smooth and seamless. He is extremely knowledgeable in all things Volkswagen and was able to answer all of my questions. The friendliness and humor of More

by DrewGuay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Ryan Dalomba
March 18, 2022

The staff has been very helpful and patient resolving the warranty issues with my vehicle. More

by JSLADEWSKI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Ray Massey
March 18, 2022

Very professional staff, I was pleased and impressed. I would recommend this dealer to everyone looking for purchase or service. More

by SJOH755
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Frazier, Hank Alberti
March 18, 2022

The services was okay but it would be much better if I didn’t have to stayed there for more than 5 hours. More

by INILDA2468
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Frazier, Hank Alberti
March 16, 2022

Very informative and knowledgeable. Great experience. I am very satisfied with my overall experince. Thank you Mattie. More

by TMROBERTS428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo
March 16, 2022

They do excellent work and service! Great customer service also, would recommend to family and friends thank you More

by TROY_MARTIN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Justin Reis
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