Audi Fall River

Excellent customer service Always very friendly and courteous . Work is completed in a timely fashion and my car is always left nice and clean. I usually avoid dealership's ser Always very friendly and courteous . Work is completed in a timely fashion and my car is always left nice and clean. I usually avoid dealership's service dept but in the case I wouldn't go any where else! More

Excellent service I went to Mattie to have my car serviced due to a recall. They were professional, friendly, and efficient from start to finish. Thank you! I went to Mattie to have my car serviced due to a recall. They were professional, friendly, and efficient from start to finish. Thank you! More

Courtesy, professionalism, knownledgeable service. Mattie's complete diagnostic points out likely problems before they occur. But, car finish is wearing out from the cleaning and washing that is done a Mattie's complete diagnostic points out likely problems before they occur. But, car finish is wearing out from the cleaning and washing that is done at each service time. More

Friendly, Personalized Mattie Imports goes out of its way to accommodate customers! I love how I can have a "loaner" so as not to interrupt the flow of a busy day by arrangi Mattie Imports goes out of its way to accommodate customers! I love how I can have a "loaner" so as not to interrupt the flow of a busy day by arranging transportation. With notice, one is always available. I appreciate also how they always give my car a wash and vacuum, so it always is returned in better condition than when I dropped it off. More

unexpected visit I recently had an experience at Mattie that was a prime example of what customer service should day I came in unexpected with no appointment with a I recently had an experience at Mattie that was a prime example of what customer service should day I came in unexpected with no appointment with a flat tire and I had an appointment at 10 o'clock 70 miles away they fixing my tire got me on my way with time to spare for my appointment that's what I call five star service More

Great Service Everyone was super nice. They even called in the middle of my car being serviced to keep me updated. 😊 I was very pleased from beginning to end. Everyone was super nice. They even called in the middle of my car being serviced to keep me updated. 😊 I was very pleased from beginning to end. More

A good day Scheduling was easy, convenient....mechanic picked up on something that might not wait til next scheduled check. Joe called to see if we wanted the wo Scheduling was easy, convenient....mechanic picked up on something that might not wait til next scheduled check. Joe called to see if we wanted the work done now. They kept the car for about an hour and a half past the original pick-up time to do the extra work. We liked that !, More

Safety recall Recall to replace tire inflation sticker on door jam. Appointment was at 2:00 PM. I arrived 10 minutes before. Service was done in the parking lot and Recall to replace tire inflation sticker on door jam. Appointment was at 2:00 PM. I arrived 10 minutes before. Service was done in the parking lot and I was on my way by the time my actual appointment time arrived. Fast and professional. More

Defective parts service Brought in my Tiguan for a radiating noise and specialist assessed and determined problem with fuel line. They took in vehicle and repaired it in a ti Brought in my Tiguan for a radiating noise and specialist assessed and determined problem with fuel line. They took in vehicle and repaired it in a timely fashion. They, also, provided me with a loaner with no hassle. Good service overall. More

My last service Very professional. My car was fixed promptly and delivered on time.ive used them several times before and have never been dissapointed. Id recommend t Very professional. My car was fixed promptly and delivered on time.ive used them several times before and have never been dissapointed. Id recommend them to anyone. More