Back

Audi Fall River

Fall River, MA

4.7
1,734 Reviews

80 William S Canning Blvd

Fall River, MA

02721

Directions

By Type

Showing 1,734 reviews

March 31, 2022

They have friendly customer service, but way overpriced for service provided. Tune-up was over $400 More

by taraoke1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Bertoldo, Hank Alberti
Mar 31, 2022 -

Audi Fall River responded

Good Afternoon Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw survey as your feed back is important to us. I understand that cost expenses on vehicle can be overwhelming on most vehicle has a vehicle is 2nd most expensive investment a person will purchase next to buying a house of course Getting a car tune-up regularly will help you maintain your car's performance and extend its life. When you have a tune-up performed, it will typically include the replacement of several important wear-and-tear parts. Failure to replace these parts can result in decreased performance and other problems. that can cause further costly repairs Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

March 31, 2022

Had a key made for an older Model Volkswagen. The experience was fast and efficient. More

by pjbourgeois
Recommend Dealer
Yes
Employees Worked With
Chris Reis, Ross St. Laurent
March 30, 2022

Every was very professional and helpful but the techs took a while fixing my radio I had to wait over 2 hrs but they keep coming to me to give a reason! I was trying very hard to be patient More

by debbiejane1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Alberti
March 29, 2022

Service department crew helpful and explained all that needed to be completed in the recent visit and time frame. Worked out great. More

by edem43m
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Reis
March 29, 2022

Great communication and kept their word with a first offer on a new vehicle Thanks. More

by HACHAPMAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Tartaglione, Dwight Coblazo, Aiden Rezendes
March 28, 2022

I always get the best in repairs and maintenance for my VW Jetta SE from Mattie’s service technicians. More

by toolinaround
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
March 28, 2022

Squeezed me in when they had no open appointments very accommodating and they washed me car More

by DMKIRKWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
March 28, 2022

Excellent service. Would recommend this place to friends and family. Thank you for your service. More

by Vee K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
March 27, 2022

The staff at Mattie’s are always very wonderful and knowledgeable. I went in for an oil change but also had a few other problems with my car. The staff answered all of my questions even if it wasn’t wh More

by Haldcab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Alberti
March 26, 2022

Hi, My car was there for 3 days for water leaking into the car. It's still leaking now on drivers side. More

by 1MSMEOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
...
12
...