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Audi Fall River

Fall River, MA

4.7
1,734 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,734 reviews

April 11, 2022

Shawn was fantastic and easy to work with. His drive for customer satisfaction drove my buying experience to be super quick and easy. Thank you!! More

by coreykuang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty, Ryan Dalomba
April 09, 2022

Ryan was a pleasure to deal with. No pressure and attentive to our needs, as was Tom. More

by JJK3863
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Jonathan Tartaglione, Ryan Dalomba
April 09, 2022

Excellent and wonderful to deal with . Ray was very nice and helped us with repair. More

by JOLUONGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
April 07, 2022

The sales manager Jonathan was amazing! He went above and beyond to make sure we got the best car for us. More

by momamaral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tartaglione, Ryan Dalomba, Cameron Branco
April 07, 2022

Prompt service. Service representative was respectful. Car was washed and vacuumed. Surprised to see NO new cars in the show room More

by Skalble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Justin Reis, Aaron Frazier, Hank Alberti
April 07, 2022

Excellent and fast service. They diagnosed and corrected the problem of high speed vibration in our Jetta. More

by xxxxxx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Massey
Apr 07, 2022 -

xxxxxx responded

cxxxxxxx

April 07, 2022

Great service but disappointed you do not accept the vw service credit card. Getting 0% financing on big car repairs is a big benefit. I most likely won't return do to Mattie not accepting the card. More

by jmancieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Hank Alberti
April 07, 2022

Attempted theivery. Quoted me a total job that was at least 4 times over what it should have been. Labor was for 5 hrs to do a water pump. 🤔 Regarding just the parts More

by CHADCMELLO
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hank Alberti
Apr 14, 2022 -

Audi Fall River responded

Good Afternoon Chad Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw survey as your feed back is important to us. and with all repairs pricing we us ALLDATA labor standard time guide for all labor and parts dept bills then matrix pricing guide and in automotive repairs there are repairs that tech can do within time guides labor and some take longer depending on techs experience ALLDATA time is 3.2HR for water pump and then 1.2hr for coolant flush and bled of coolant system Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

April 07, 2022

Service techs were Very helpful. dealership has actual availability verses other audi dealerships int the area More

by LINAJOLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
April 06, 2022

My car needed a regular check up and it was done in a reasonable amount of time and the price was affordable. More

by SAMANTHA.BOSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Alberti
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