Audi Exchange

I am a car nut. In the last several years my wife and I have owned Mercedes, Bentley, Ferrari and Audi. My recent experience buying an A-5 cabrio from Lucas at the Audi exchange is the best overall sales e have owned Mercedes, Bentley, Ferrari and Audi. My recent experience buying an A-5 cabrio from Lucas at the Audi exchange is the best overall sales experience I have had. Lucas kept us informed as to status as the car made its way from Germany to Chicago; emailed us pictures as soon as it arrived at the dealership, spent loads of time going over all of the functions with my wife (her car) and me, and was so POLITE! He has called twice to follow-up, and last week, when I had my Q-7 in for service, Lucas found out about it and called me to ask if he could help in any way. Extraordinary. Audi, the Audi Exchange and Lucas are all top notch. More

My first contact with the Audi Exchange was with Ryan Meegan in 2010 when we were looking for a used Audi for my 16 year old twins to drive. Ryan was extremely cooperative and advised us that he would be Meegan in 2010 when we were looking for a used Audi for my 16 year old twins to drive. Ryan was extremely cooperative and advised us that he would be on the lookout for a low mileage A4 that Audi could certify in our price range. He asked us to be patient. Within 2 weeks he called to advise us that he had taken in a 2006 black A4 with 40,000miles that Audi would certify. The most appealing attribute of the dealership was that there was no negotiating and that Ryan stayed within the pricing parameters we had discussed. When we had concluded our discussions he introduced us to Ramzi Amawi who Ryan assured us would follow up on all the details of the sale. We found Ramzi to be very knowledge and easy to work with. Ramzi kept in touch with me after the purchase of the A4 to introduce me to the othe Audi models. When my lease on my Cadillac CTS was close to expiration Ryan made arrangements for me to test drive an A6, A7 and S6. Ramzi handled all of the details and I decided the A6 Prestige was the right car for me. All of the involved people at the Exchange made the purchase of the car painless and a very pleasant experience. Ramzi introduced me to the service manager and his team has been very efficient in explaining the A6 functions. More

I'm pleased to be a first-time owner of an Audi. After first visiting Lexus and Infinity, I wanted to see what Audi had to offer. Upon entering the door, I was greeted by a smiling Ramzi Amawi. As After first visiting Lexus and Infinity, I wanted to see what Audi had to offer. Upon entering the door, I was greeted by a smiling Ramzi Amawi. As an long-time Audi owner, and engineering graduate from Purdue University, he had credibility as he talked about "why Audi", including Quattro, resale value and overall driving experience. Not only was he friendly, but extremely knowledgeable about all the Audis at the Audi Exchange, both new and used. After I bought the car, he patiently walked me through all the details, including going the extra mile by synching my phone with the car and helping set-up certain driver preferences. I've had the car two weeks now and couldn't be happier. Ramzi has followed-up with me by phone and email to ensure that any questions were quickly answered. I look forward to referring my friends to Audi Exchange, and Ramzi. More

I have to say Ramzi delivered what he promised. Just purchased a new 2013 Audi A6 3.0T Prestige. Ramzi is an excellent Audi Brand Specialist. Very knowledge, enthusiastic, and passionate. Thank you purchased a new 2013 Audi A6 3.0T Prestige. Ramzi is an excellent Audi Brand Specialist. Very knowledge, enthusiastic, and passionate. Thank you Ramzi Jeff Tasch More

I purchased a TTRS from Ramzi Amawi initially by putting a deposit by phone and flying to Chicago from Philadelphia to finalize and drive it home. The moment I arrived, I was greeted warmly and there was n a deposit by phone and flying to Chicago from Philadelphia to finalize and drive it home. The moment I arrived, I was greeted warmly and there was no hesitation in getting me into the new vehicle! While the final paperwork was being completed, Ramzi showed me my car and it was everything I expected...absolutely beautiful! Working with Dan was a great pleasure too, and while working with him on my financing, Ramzi took the time to program my phone in the new vehicle's system. Nothing but top notch all around at this dealership and it was truly the best sales experience I've had purchasing a vehicle! Ramzi still follows up with me to make sure everything is good! More

Typically purchasing a car is not the best experience, but Ramzi changed that. I initially contacted Ramzi on-line to schedule an appointment to see a certified pre-owned Audi Q5. Ramzi was in contact b but Ramzi changed that. I initially contacted Ramzi on-line to schedule an appointment to see a certified pre-owned Audi Q5. Ramzi was in contact before my husband and I showed up and was extremely attentive and pleasant when we were at the dealer. We immediately knew we wanted the car and Ramzi quickly worked with us to finalize the deal. Since we test drove the car during lunchtime, we asked if we could come back after work to finalize all paperwork. Ramzi was extremely accomodating and understanding. He sent the car to get detailed and when we came back, he walked us through the car features. All paperwork was completed quickly and we were on our way with our new Q5. Shortly after bringing the car home, as we were showing the car to our neighbors, the passenger visor clip broke. I called Ramzi and he was quick to respond. I brought the car back, and it was immediately replaced. While I waited, Ramzi stopped by to make sure we were satisfied with the car and asked again if we had any questions. We truly appreciate the experience we had with Ramzi and the Audi Exchange. More

All paperwork was completed quickly and we were on our way home with our new Passat, great place to shop for new or used car, ask for Ramzi Amawi to make sure you will get the highest level of experience! way home with our new Passat, great place to shop for new or used car, ask for Ramzi Amawi to make sure you will get the highest level of experience! Thank you Ramzi.. Marilyn&Jerry More

Ramzi made our recent car purchase very painless. The negotiation was not a drawn out process. The trade-in value was reasonable. The finance rate was great. Ramzi took care of all the small details a negotiation was not a drawn out process. The trade-in value was reasonable. The finance rate was great. Ramzi took care of all the small details and he continued to do so after we left the dealership that day. We forgot some CD's in our old car that we traded in. We called him on his cellular phone on a Sunday afternoon and he promised to take care of it the next day. He was a real pleasure to work with. More

Had a great experience with Ramzi for a new vehicle. Ramzi was proactive, clear and professional at all times. Much of the work (discussions, negotiations, paperwork) was done before we ever set foot i Ramzi was proactive, clear and professional at all times. Much of the work (discussions, negotiations, paperwork) was done before we ever set foot in the showroom. We had attempted to work with another Audi dealer but soon realized The Exchange was a better fit for us. Ramzi was organized, responsive and efficient. Even when an unexpected issue arose with the sale, it was handled swiftly and completely. I'd definitely recommend specifically requesting him as your salesperson. We would absolutely feel comfortable and confident working with him on our next vehicle. The showroom and service areas are also comfortable and welcoming. More

From the moment we walked into the dealership, we felt that Ramzi Amawi had our best interests in mind. No pressure and he answered all our questions. Negotiating price was painless and when we went to that Ramzi Amawi had our best interests in mind. No pressure and he answered all our questions. Negotiating price was painless and when we went to pick up the car, Ramzi spent a lot of time going through the car with us. More