Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Excellent service department. I've been an Audi owner since the late 1980s and i lease and buy my Audis at The Exchange because of the sdepartment I've been an Audi owner since the late 1980s and i lease and buy my Audis at The Exchange because of the sdepartment More
Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:) More
I recently purchased a vehicle from Scott and he made my Audi buying experience seamless and stress-free. He took the time to understand my needs and preferences, and he guided me through the entire process Audi buying experience seamless and stress-free. He took the time to understand my needs and preferences, and he guided me through the entire process with expertise and enthusiasm. His dedication to customer satisfaction is commendable, and I'm thrilled with my new Audi. Thank you, Scott, for your exceptional service! More
Excellent service. My sales guy, Ryan, couldn’t have been better. Or sweeter. I ended up buying out my lease but he wasn’t pushy, just let me drive what I wanted to. Pa My sales guy, Ryan, couldn’t have been better. Or sweeter. I ended up buying out my lease but he wasn’t pushy, just let me drive what I wanted to. Patient as xxxx LOL. That said, I get my car serviced there too, the service center is awesome. Really a great experience all around, including the finance person. Highly recommend!!!!! More
live in NJ, bought a 2023 Z06 3lz black convertible with 1630 miles. It's been pure pain and am in disbelief with how they are treating me. There is so much more to this but this part puts the cherry on to 1630 miles. It's been pure pain and am in disbelief with how they are treating me. There is so much more to this but this part puts the cherry on top. I was told the car was impeccable, everything was perfect. They sent me pics, videos of everything but the brakes. The finance manager told me that the front rotors were rusted and they were going to replace them. I received the car, took it to my local chevy dealership only to be told that my rear rotors were done. They were deeply rusted and thick grooves in them. I contacted the dealership in which the GM never returns my calls and the used car sales mgr Bill said that are doing nothing. He told me there is nothing wrong with them. The Chevy dealership is keeping the car due to it being unsafe to drive and now I'm trying to get proof of the rotors being replaced as well as the 5k service that they claim was done. I just found out that they were not even the dealership who serviced the vehicle. They failed to send me the paperwork showing anything was even done. Any suggestions? I paid so much money for this car and this dealership is outright liars and crooks. More
The team at Audi Exchange was great to work with from the very start. As soon as I sent a notification of interest in a car, I received multiple forms of contact to let me know they received my request and i very start. As soon as I sent a notification of interest in a car, I received multiple forms of contact to let me know they received my request and inquiring as to what was the best way to reach me. After that, the sales person Kenny made the whole process easy, which was a relief since I was buying out of state. He was knowledgeable about the car I bought and able to take care of a minor flaw on the vehicle before I drove it off the lot. I would definitely recommend purchasing a car through them. More
They are not good to work with. Smoke and mirrors when it comes to the numbers. Not honest at all. Dan Loose, Robert Hamilton and John Ziebarth are who we dealt with. Stay away!!! Smoke and mirrors when it comes to the numbers. Not honest at all. Dan Loose, Robert Hamilton and John Ziebarth are who we dealt with. Stay away!!! More
First off, I do not write reviews, unless something exceptional happens during a buying experience. New car purchases are generally a nightmare. I have bought many cars in my 50+ years. Its always the exceptional happens during a buying experience. New car purchases are generally a nightmare. I have bought many cars in my 50+ years. Its always the same. You feel like you can't figure out if your getting ripped off or a fair deal. But I must say that the team at Audi Exchange in Highland Park made my experience painless and fun. Mario is the General Manager and he is really great. His assistance was invaluable. But it was really my salesperson, Manos Tzoumas, who really deserves the accolades. He knew everything about the cars on the lot, spent an inordinate amount of time with me, explained everything about the Q3, and made me feel he was extremely grateful for my business. Imagine that! Not only did I feel that I was treated fairly and honestly by a car dealership, I actually had a great time purchasing a new car. How grateful I am to have found this dealer and to have met Manos. I will recommend him to anyone who sees my new car and loves it just as much as I do. Thank you everyone at Audi Exchange and an extra big thanks to Manos. Give this guy a big raise! More