Audi Exchange Kirkwood

Great experience with Jasmin at Audi Kirkwood Jasmin made the car buying experience both easy and enjoyable! He was very helpful throughout the process without pressuring me into buying or rushing Jasmin made the car buying experience both easy and enjoyable! He was very helpful throughout the process without pressuring me into buying or rushing the process. Thanks for all your help! If you’re buying from Audi Kirkwood, ask for Jasmin. You won’t regret it. More

Rude Finance Manager Salesman was great (Yasmin) but the finance manager assumed because I am a woman that I'm dumb and talked down to me. Tried explaining the same thing Salesman was great (Yasmin) but the finance manager assumed because I am a woman that I'm dumb and talked down to me. Tried explaining the same thing several times after I had already told him from the beginning that if I can't get a fair value on my trade in, I have to go somewhere else. Just kept trying to explain that I'll NEVER got a better deal on my trade in and was very rude about it. More

Poor Customer Service I can't get anyone to return my phone calls or email. I've called and always get a different sales person promising a call back. I just want to buy I can't get anyone to return my phone calls or email. I've called and always get a different sales person promising a call back. I just want to buy a car. More

Excellent dealer to buy or lease a new Audi My sales person was Corie Rice and she was excellent. No high pressure what so ever......very professional and knowlegable of the product. Cant s My sales person was Corie Rice and she was excellent. No high pressure what so ever......very professional and knowlegable of the product. Cant say enough about the overall experience and I tell all my friends about the experience. I recommend her and the dealership as excellent ! Tony Jones More

Great customer service! We ended up at Audi Kirkwood because of a freak accident that created a hole in my gas tank during a road trip. Cori called to reserve us a rental car We ended up at Audi Kirkwood because of a freak accident that created a hole in my gas tank during a road trip. Cori called to reserve us a rental car, and even helped us with the idea of purchasing a new car at that time. While we did not purchase anything that day, we eventually made an insurance claim to repair the gas tank. The service department was very informative and helpful along the way, while dealing with our less than helpful insurance company. A few weeks later we ended up purchasing a 2017 Q5 with Cori. We live 5 hours from Audi Kirkwood, so we had to do a lot of things over the phone, and were even in a pretty tight time crunch at the time. Literally, I think the whole team, from management, sales, service, and financing were doing backflips to help us and they did. Cori stayed in contact constantly has been very available and helpful after the sale to answer questions and help out with anything I needed. Great team! I would recommend Cori Rice all day long! More

LIARS I called on a used car last week. The sales coordinator told me that the car had been serviced and that he would have it cleaned for my appointment. I called on a used car last week. The sales coordinator told me that the car had been serviced and that he would have it cleaned for my appointment. My wife and I arrived to find the car dirty and definitely not serviced . I told them that I wasn't very happy ,but they just made excuses . They told me they would call me when the car was serviced and detailed . The sales person called a couple of days later to tell me the car was clean ,and told me he had no idea how long it would take to have serviced. The salesperson never called back .Very poor customer relation skills. NOT GOING BACK. More

They were great! We bought from Audi Kirkwood about a month ago. Everything that they promised they delivered on. We had an awesome sales rep named Corie Rice, she and We bought from Audi Kirkwood about a month ago. Everything that they promised they delivered on. We had an awesome sales rep named Corie Rice, she and her associates were great with the purchasing process. This is a great place for your to buy from! Highly recommended! More

Great Experience I purchased a new 2017 A3 from Alex. Alex was very professional and did a great job showing me all the details of the car. I came into the dealership I purchased a new 2017 A3 from Alex. Alex was very professional and did a great job showing me all the details of the car. I came into the dealership knowing what I was willing to pay, and out of the last 4 cars I have purchased, this was the best experience I've had. I would certainly purchase from Audi Kirkwood and Alex again. More

Awesome service Audi kirkwood took very good care of me from start to finish joe,justin,dennis are all awesome will be going back for all service needs Audi kirkwood took very good care of me from start to finish joe,justin,dennis are all awesome will be going back for all service needs More

Best Audi Dealership in St Louis I recently purchased my 5th New Audi from Kirkwood Audi. I have purchased my last 3 cars from Chad Vander Kam and he has been great! Very knowledgeab I recently purchased my 5th New Audi from Kirkwood Audi. I have purchased my last 3 cars from Chad Vander Kam and he has been great! Very knowledgeable, very friendly, and stays in communication before, during, and after my sales process. The GM and the finance managers are also very friendly and truly appreciate my business. Audi Kirkwood gives me the most value for my cars im trading in, and the best deals on new cars i buy. I will buy my next car at Kirkwood when the time comes. Dont waste your time at the "other" 2 Audi dealerships in St Louis. More