Audi Exchange Kirkwood

Excellent Experience Reggie, my salesperson from Kirkwood Audi, took the time to understand what I wanted in a new car. He was immediate in responding to my inquiries. He Reggie, my salesperson from Kirkwood Audi, took the time to understand what I wanted in a new car. He was immediate in responding to my inquiries. He made himself available and answered all my questions. We became partners in the hunt for the perfect car for me. He made me feel that finding the perfect car for me was as important to him as it was for me. He wasn't just trying to make a sale but rather find the perfect match for me. Yuri stepped in when we needed a bit more computer time and finesse to locate the perfect car and the perfect deal. I cant thank these two men enough for assisting me in my car hunt and purchase. I am delighted with my car and my car buying experience. I also feel they will be ready and eager to help me with any questions or concerns I might have as I drive my new Kirkwood Audi S4. The assistance doesn't end when the sales papers are signed it continues as need dictates. I have already asked a number of questions and received quality time and answers rather than suggestions to find it in the manual. More

Purchased an Audi Q5 - Thank you Reggie Wright!!! Stopped in to test drive a Audi Q5. Reggie was quick to ask if he could assist with anything. After my test drive he sat with me and we both discusse Stopped in to test drive a Audi Q5. Reggie was quick to ask if he could assist with anything. After my test drive he sat with me and we both discussed the sale and trade of my car. I brought in a Ford Expedition and this Audi Team of professionals worked a deal that I felt good with. This is our First Audi and we will be back again when our kids get older. Thank you Reggie and wish you all a Very Wonderful Holiday Season! More

Horrible customer service The sales people, especially Trevor Bourne, will verbally promise you everything to achieve a sale. The verbal promises were not kept! He promised the The sales people, especially Trevor Bourne, will verbally promise you everything to achieve a sale. The verbal promises were not kept! He promised they would pay Illinois taxes and plates -- not fulfilled. We have been waiting since September 30th for a front license plate frame -- not fulfilled. We went in to see why an app was not working on our phone -- was told to call the 800 number. More

Great Experience! Malkum Muhammad was a great salesman! He is very outgoing and personable and answered every single question! Would recommend him anytime! Thank you so Malkum Muhammad was a great salesman! He is very outgoing and personable and answered every single question! Would recommend him anytime! Thank you so much for the great experience! More

Audi A7 The Process was easy not a lot of hassle I will buy my Next Audi from them. They did what needed to be done to make the transaction possible. The Process was easy not a lot of hassle I will buy my Next Audi from them. They did what needed to be done to make the transaction possible. More

Great They have friendly and attentive staff without seeming pushy. Clean cars and no double talk. Trevor Bourne is a good guy who made my experience easy They have friendly and attentive staff without seeming pushy. Clean cars and no double talk. Trevor Bourne is a good guy who made my experience easy and comfortable. More

Easy to work with Jasmin was very helpful with purchasing our used Hyundai Elantra a few weeks ago. Very friendly through the entire process . I would definitely use th Jasmin was very helpful with purchasing our used Hyundai Elantra a few weeks ago. Very friendly through the entire process . I would definitely use them again when searching for another car in the future More

Comprehensive, timely, and knowledgeable service. Trevor Bourne explained everything in detail and took time to answer all my questions. He was very personable and knowledgeable. I would recommend h Trevor Bourne explained everything in detail and took time to answer all my questions. He was very personable and knowledgeable. I would recommend him to everyone. More

Trevor Bourne was fantastic! Trevor was great from the time I walked in the door. Friendly, approachable, knowledgeable and took the time to ask my needs and answer my questions. Trevor was great from the time I walked in the door. Friendly, approachable, knowledgeable and took the time to ask my needs and answer my questions. He walked me through the paperwork and explained every step of the way. Fantastic service all the way around! Extremely pleased with my car, and my experience! More

First time Audi buyer We were price shopping different dealers for a new Audi Q3. It was the firstt visit to the dealership and was a very pleasant experience. We ended up We were price shopping different dealers for a new Audi Q3. It was the firstt visit to the dealership and was a very pleasant experience. We ended up getting the car from Kirkwood Audi. Trevor in sales was exceptiobal. He went out of his way to accommodate a special request. And he even came to drop off our new car and paperwork at our residence on his day off. More