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Audi Englewood

Englewood, NJ

4.7
478 Reviews

400 South Dean Street

Englewood, NJ

07631

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Showing 478 reviews

April 22, 2024

Saturday 4/20/24. 95k service,oil change & brake fluid flush. Monday 4/22/24 Engine oil level light illuminates 1 quart low?! Returned to dealer to top off oil?! Br More

by Edescalzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nageeb elmashi
May 08, 2024 -

Audi Englewood responded

I'm sorry for any oversight on our end. It's concerning that you've had these issues right after a service appointment, and I understand how frustrating this must be. We'd like the opportunity to look into this further and ensure all of your concerns are adequately addressed. Please reach out at your convenience. Thank you, Chris Torres - Service Manager - (201) 227-6507

April 19, 2024

Very profession performance update on my SQ5 vehicle. The repair staff at Audi Englewood excellent. More

by josephbond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Matt Deterlizzi and Eddie Lopez 5 stars
Apr 22, 2024 -

Audi Englewood responded

We are glad to hear that our team provided excellent service for your SQ5. Thanks for choosing Audi Englewood!

April 17, 2024

My entire leasing experience was seamless and my salesman was very knowledgeable and not pushy. He sourced the color I wanted and kept me apprised the entire time. It was a no nonsense experience and an abso More

by Averdera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenu Jose
Apr 18, 2024 -

Audi Englewood responded

We're so glad to know your leasing experience at Audi Englewood was seamless and enjoyable! Our team always aims to provide top-notch service. Enjoy your new ride in the color you love!

April 15, 2024

Very friendly professional, fast supportive of your concerns. No waiting . Video of my car and explanation was great. More

by Stuart2675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David DiStefano, Matthew Dowell, Andrew Deterlizzi, David Spill, Jane Seligmann
Apr 15, 2024 -

Audi Englewood responded

Stuart, we're glad to know you had a positive experience at Audi Englewood and appreciated the video explanation of your car. Thanks for taking the time to share this feedback!

April 12, 2024

They fixed the issue I was having that another Audi dealer could not fix. Everything was straightforward and did not have any issues. More

by umutbarisbasol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Deterlizzi
Apr 15, 2024 -

Audi Englewood responded

We're glad to know that our team at Audi Englewood was able to resolve the issue for you! We always aim for straightforward and hassle-free service. Thanks so much for your review!

April 12, 2024

Service department personnel are friendly and really take care of their customers. Check things without me asking but do not try To add any extra services. I have been working with Christopher for years. More

by Frank002.fm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Apr 12, 2024 -

Audi Englewood responded

We're glad to know our service department at Audi Englewood has been consistently meeting your expectations! Christopher and the team appreciate your kind words. We look forward to continuing this great relationship in the years ahead!

April 09, 2024

Excellent very professional staff I’ve never had anything but great experiences there. No more to sa More

by rdaidone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Apr 09, 2024 -

Audi Englewood responded

Thank you for the great review. We look forward to seeing you again at Audi Englewood!

March 28, 2024

I recently had the pleasure of utilizing the pick-up and drop-off service offered by Audi of Englewood for my car service, and I must say it was a seamless and convenient experience. From the moment I sched More

by RossiJacque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew , David DiStefano, Vernedra Williams, Howard Bills, Matthew Dowell, Andrew Deterlizzi, David Spill, Jenu Jose, Ben Seligmann, Daniel Pacheco, Jane Seligmann
Mar 29, 2024 -

Audi Englewood responded

We're so glad to know that our pick-up and drop-off service made your experience seamless at Audi Englewood. Our goal is always to provide exceptional customer service while making the process as convenient as possible for you. Thanks for recommending us!

March 21, 2024

Michael the salesman was helpful and did his best to find me the right car for my son. More

by Na
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Boden
Mar 22, 2024 -

Audi Englewood responded

It was our pleasure to assist you! Thanks for trusting Audi Englewood with your business - here's to safe and happy miles ahead!

March 20, 2024

The entire staff worked with me to obtain my new car especially Michael Manente along with the Dealer Manager, Agent Manager Juan and Finance Ben More

by Irish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Seligmann
Mar 21, 2024 -

Audi Englewood responded

We're delighted to know that Michael, Juan, Ben, and the team at Audi Englewood made your car-buying experience a memorable one. Thank you for the positive feedback - enjoy the new set of wheels!

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