Audi Englewood
Englewood, NJ
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I had been looking for a Sprint Blue 2010 S4 with some specific options. I looked all over and could not find what I want, or I did but had to order and wait 4+ months for it. I was then referred to Ar specific options. I looked all over and could not find what I want, or I did but had to order and wait 4+ months for it. I was then referred to Arun from Town Audi. Arun, was able to give me a great deal on the exact car I was looking for. The best part is that I didn't have to wait long to get it. Very responsive and friendly. Was able to answer all my questions and returned all my phone calls. I would recommend anyone looking into buying/leasing an Audi to speak to Arun, you and your bank account won't regret it. More
After reviewing the Audi website and getting some ideas I basically ordered my vehicle over the phone. I told the salesperson how much I wanted to spend, that I needed a four door vehicle, my desire for a su basically ordered my vehicle over the phone. I told the salesperson how much I wanted to spend, that I needed a four door vehicle, my desire for a sunroof, and an option of two colors. Oh, and that I needed it immediently. Having it delivered right to my door in a couple of days was amazing. I thank Mike for making this experience as painless as possible. It would not have been easy shopping for a car with a toddler in tow. More
I have been in the market for a 2008 certified preowned A6 for several months. While I live in Pennsylvania and have four Audi dealers within 30 miles I was not able to find the call I wanted. My intern A6 for several months. While I live in Pennsylvania and have four Audi dealers within 30 miles I was not able to find the call I wanted. My internet search took me to Town Audi in Englewood NJ, over 90 miles away. I sent a request for information through cars.com and received an immediate response from Michael Condosta. Michael answered all my questions and requests by phone and email even responding to an email sent well after business hours. They had priced the car competitively so their was not the need to haggle to much over price. Also they were quite fair on my Audi trade. Robert in the Finance was able to beat a very good interest rate I had from my current lender. By the time I committed to the car all the details had been ironed out and when I arrived the car was ready and I was in and out in a little over an hour. (Including the test drive and signing the finance paper work). Overall it was a surprisingly pleasant experience and I would highly recommend Town Audi and Michael Condosta. More
I was in the market for a brand new Audi Q5. I had shopped around and was originally dealing with another Audi dealership. I was not happy with that dealership, so I decided to call Town Audi. When shopped around and was originally dealing with another Audi dealership. I was not happy with that dealership, so I decided to call Town Audi. When I called I was frustrated. Nancy Shinholster answered my call. She listened to all the details I provided. I was interested in purchasing the care outright, I had a specific exterior and interior color I wanted as well as specific features. I work full time so am not able to go back and forth to the dealership. Nancy was attentive to detail and confident that she could fullfill my request. Nancy took the time to review all the details of the purchase and I made her go over them multiple times. Not only did she provide me with a fantastic experience but she was able to get me the car I wanted in less than one week! I will refer Nancy as well as buy from her in the future. I really cannot say enough good things about her!!! She is a gem! I also dealt with Robert Donnoli during the final stages of my purchase. He was fantastic. He went through all specifics of the purchase and provided great customer service as well! Finally, I was introduced to Yasmine Armanios in Service. She gave me all the important service information with a big smile! I really felt like part of the Audi family! More
Exceptional customer service from the time you reach the reception desk, to the signing of papers with finance reps. Our sales rep., Catherine Granados, treated our deal with upmost focus and care. Would r reception desk, to the signing of papers with finance reps. Our sales rep., Catherine Granados, treated our deal with upmost focus and care. Would recommend Town Audi for those in Northern NJ area. More
I ordered a 2010 Audi A5 V6 3.2L Automatic Prestige S-Line in Misano Red Exterior, Drive Select and Adaptive Cruise Control. I changed an order that town already had in the Audi Order bank, goo thing S-Line in Misano Red Exterior, Drive Select and Adaptive Cruise Control. I changed an order that town already had in the Audi Order bank, goo thing that i din since the 3.2 Model has been Discontinued for 2011 model year. I am very happy with the order process, i cant wait for the car to get here. I have bought vehicles in the past from salesmen Arun and General Manager Elgin Swift when Arun was working for a different dealership. Now that they are together the buying experience was twice as pleasurable. when update this when i recieve the car at the end of June. More
I have to say, this is the single most enjoyable experience I have ever had when buying a car. From first contact via email and so far up until this day. I contacted Town Audi with interest in a 2 experience I have ever had when buying a car. From first contact via email and so far up until this day. I contacted Town Audi with interest in a 2008 S4 Avant that they had on their lot and discussed my interest and where I was looking to go with my trade-in and what I wanted to pay for the car. Since I was out of state, I didn't really need the hassle of driving almost 300 miles to see a car I wasn't going to leave with. I was amazed with the personal service and attention by both Arun (sales Rep) and Elgin (GM). I got a fair deal on both the trade-in and the S4 Avant. Before I even arrived in NJ, I made it know I wasn't going to accept a dirty car, I mention this because the S4 Avant I looked at in MD, was fifthly and wasn't ready to show...not to mention the price was absurd, even for low mileage. Town Audi, Arun and Elgin took the time to address concerns, wishes and needs. If you are in the market for a CPO or a new Audi, I would highly recommend Town Audi of Englewood NJ, hands down the best car buying experience I have ever had. More
Arun was the only Audi dealer in 250 mile radius that attempted to help me out and he really did. I'm in the exact car that I want. There was nothing hidden in the process of negotiating the lease agre attempted to help me out and he really did. I'm in the exact car that I want. There was nothing hidden in the process of negotiating the lease agreement. The car had to be special ordered and it arrived earlier than expected. The check out process at Town Audi was as easy as could be. More
Went in for a oil change with a coupon price: $59.99 they told me they would replace ignition coils free of charge ok.. Next day, couldnt steer the car. Steering wheel was hard to steer. Open the hood, they told me they would replace ignition coils free of charge ok.. Next day, couldnt steer the car. Steering wheel was hard to steer. Open the hood, the mechanic had forgotten his Audi wrench inside on top of engine. Bring it back on Monday.. $2,743.00 estimated cost of repair. Jon DeGraw , service manager tells me it was "bound to happen". I brought it in in perfect running condition and one day later it casually breaks down after the mechanic ruins it.. how convenient for them. Manager tells me best they can do is 10% off.. BEWARE OF THIS AUDI SERVICE!!! More
Very positive experience with Aroun and the dealership. Buttoned up, friendly, professional. Worked with us on Trade and made the deal happen. I had gone into the dealership to explore the possibility and Buttoned up, friendly, professional. Worked with us on Trade and made the deal happen. I had gone into the dealership to explore the possibility and Aroun made it possible. Love the A4. Can't imagine what else I would want. Great driving car. Just a solid experience. Will go back for next car because the Audi is great and the dealer was as solid as the car. Rob D. More