Audi Englewood

We purchased a used Audi S4 Convertible from John Kwon. He was wonderful to deal with and was so professional in all of the business transactions. We found the car on cars.com and worked the entire deal o He was wonderful to deal with and was so professional in all of the business transactions. We found the car on cars.com and worked the entire deal over the phone. We bought the car sight unseen, because of the Audi products reputation. John worked the financing, and all of the paperwork with us via email and telephone. This was a great help because my husband recently had shoulder surgery and could not drive up to the dealership. John and his driver drove the car to our house in Toms River, NJ. I want to thank John for everything he did for us and would absolutely recommend your dealership and especially would recommend John. I beleive John went above and beyond what is expected of sales professional. I would not hesitate to buy another car from your company even if you are 65 miles away. Kudos to John and Town Motors. Sharon and Jeffrey Emmons Toms River, NJ More

I have had the pleasure to purchase a 2008 Audi A6 CPO and the overall sales experience was made a success due to Miguel and his team. Though this dealership is 1 hour away from me I find that the sales a and the overall sales experience was made a success due to Miguel and his team. Though this dealership is 1 hour away from me I find that the sales and service department at this dealership is worth the drive. Even though I arrived at the dealership at 7:30 PM, the car was ready and Miguel spent quite some time explaining the car's details before we took it out for a test drive. The car and the price point was perfect and I purchased it right away. I did notice that there was a small issues with the cars headlight and Miguel made sure that it was written on the invoice that they would be able to take care of this as soon as the plates arrived. The service department (Craig and team) were very easy to deal with and they provided a loaner vehicle, serviced the car and washed it before delivering. I am very pleased with the dealership, specially the sales and service teams and i would have no problems recommending them to others. More

The Sales experience was great and the service experience was wonerful too. Jofran Hunter was very patient with my questions and went to great lengths to provide clarifications and ensure that my questions w was wonerful too. Jofran Hunter was very patient with my questions and went to great lengths to provide clarifications and ensure that my questions were completely answered and that I was fully satisfied with the service. I will hightly recommend Town Audi for servicing your Audi, they really take good care of your vehicle. As part of the CPO process, they performed the 35K mile service, replaced front brake pads and rotors, replaced Engin Start/Stop button, faulty seat belt buckle etc ... Complete customer satisfaction is their motto and now this is 'My Town Audi'!! More

My childhood dream of owning an Audi became a reality after 25 yrs since I first heard the name and saw the 4 rings emblem. The 2008 A6 CPO in Brilliant Black Pearl Effect and Amaretto interior today ad after 25 yrs since I first heard the name and saw the 4 rings emblem. The 2008 A6 CPO in Brilliant Black Pearl Effect and Amaretto interior today adorns my driveway thanks to a very pleasant car buying experience with Town Audi in Englewood and Vernedra Williams in particular. Even though I live 45 miles away from this dealership, I researched online and found the prices at Town Audi to be the lowest for CPO vehicles. Vernedra Williams was very helpful in demonstrating the car to me and answering my questions, at no point did she pressure me into making a deal. She arranged a loaner vehicle for a day even though I hadn't completed my purchase, as my trade-in wasn't road worthy. Price negotiation was swift and pleasant and the words "Congratulations, we have a deal" was like magic to my ears. The "closing process" in Robert Donnoli's office went smoothly and he explained each item on the final invoice in great detail, heck we even discussed 'Classic Rock' and our favorite bands!! The entire staff with whom I've interacted at Town Audi is very respectful and willing to listen and help. My car buying experience was great and would like to recommend this dealership to all potential customers. The Sales experience was great and now looking forward to the Service experience, don't mind driving 45 miles each way for my first service as I feel comfortable with the staff here. Thanks to Elgin Swift for helping me out with the Floor mats and iPod interface cable. I'm really enjoying the car, its been only 13 days since I've bought it, once again thanks to all at Town Audi for making my dream come true. More

We recently bought a 2009 certified used car from Town. We found it on the internet and traveled a long way to a dealer we had no previous experience with to purchase a car in the color we wanted. The car We found it on the internet and traveled a long way to a dealer we had no previous experience with to purchase a car in the color we wanted. The car matched the description and we completed the sale in one day. Venedra Williams was most helpful on calls made prior to our visit, the day of the sale and afterwards. We love the car but are more impressed with their customer service. Two issues came up post purchase that could have been a problem for a distant purchaser. Town was very responsive to our needs and took care of everything without a fuss and at no cost to us. They were very communicative and responsive! A low milage 2009 car is a commodity, service is what makes the diference. More

I had the pleasure of purchasing an Audi Pre-owned Certified 2007 A4 Quattro for my daughter from the saleman Arun Nebhnani. Arun was very professional yet friendly and engaging in our dealing with hi Certified 2007 A4 Quattro for my daughter from the saleman Arun Nebhnani. Arun was very professional yet friendly and engaging in our dealing with him. He was pleasant, honest and professional from the first time I contacted him via telephone to inquire about the vehicle, to the follow-up phone call three days after we picked-up the Audi. He impressed me with his knowledge of the vehicle, the inner workings of the car during our long test drive and with the sales closeout procedure. It was refreshing not to have to deal with the stereotypical "pushy" car salesperson. I think it speaks volumes that I traveled 35 miles to purchase a vehicle when ANOTHER Audi dealership was 4 miles from my residence but which I did not feel they appreciated me as a customer from the indifferent attitude I recieved. I guess they didn't need to sell the many automobiles in their inventory. I highly recommend this dealership as well as the the sales and management team of which Arun, Elgin and Robert (don't fault him for being a NY Mets fan)are a part of. My next Audi will be from Town Audi. More

So let 1st say that this has been the most painful and the same time the best sales experience that i have ever had. My salesman Arun was most patient person when it came to me going and forth on whethe the same time the best sales experience that i have ever had. My salesman Arun was most patient person when it came to me going and forth on whether i wanted the S5 of A5. In the end i went with a S-Line misano red A5, which i comletely love. Hands down the best looking and driving car i have ever owned. I Order my car 3 months ago and showed up at the dealer almost every day until the car arrived Early, which was due to the all the calls made by Arun to get the car here. I can't stress enough how patient and understanding of my needs the sales staff was, town audi is simply awesome. More

This is my second vehicle lease (2010 Q5) in less than 1 year from Town Audi (A5 10/2009). From their courteous and knowledgeable sales associates, to their hands on management approach and of course white year from Town Audi (A5 10/2009). From their courteous and knowledgeable sales associates, to their hands on management approach and of course white glove service this dealership is BY FAR THE BEST that I've ever had the pleasure of dealing with. They clearly understood my needs and were empathetic to the circumstances governing my purchase decision. At no point was I trying to be "sold" a vehicle or coerced into something that I didn't need. Instead, I was advised. And frankly, that's what I really needed. Their down to earth consultative approach was not only refreshing but it was greatly appreciated. I am 100% satisified with my purchase decision and I am also 100% certain that I made my purchase at the right place. As mentioned above, this is my second lease from Town Audi and I have no doubt in my that there will absolutely be a third. If you're in the market for an Audi, wish to be treated as a human being and not as a number then Town Audi of Englewood NJ is the place to go. Don't be shy ask for Arun or anyone listed above. They'll treat you with the respect you deserve. More

My wife and I bought a certified pre-owned Audi wagon - a 2007 A6 - with lots of high-end features we haven't seen before as we've been driving an older Honda minivan. Jake Semon was our salesman; he was pe 2007 A6 - with lots of high-end features we haven't seen before as we've been driving an older Honda minivan. Jake Semon was our salesman; he was personable, knowledgeable, helpful, patient and honest, all pretty good qualtities in a salesman. After we bought the car, Jake was equally helpful in explaining how all the electronics worked and in helping us set up our Blackberry connection for a cell phone in the car. Jake also followed up after the purchase, and, in standard practice, I suppose, helped us get insurance and set the registration process in gear so we could drive away with our new purchase. Later, when we needed some work done on the car, we got a loaner from Town; the service professionals were very nice, and the service seems to have been done well; and the charge was zero...no nickle and diming here. We are very satisfied so far with the treatment we got from Jake, service consultant Yasmine and Town Audi. More

I would highly recommend this dealer.The people were very helpful and nice to deal with.Everything they told me they would do they did.I purchased a 2006 A4 and needed a couple of small repairs done.They wer helpful and nice to deal with.Everything they told me they would do they did.I purchased a 2006 A4 and needed a couple of small repairs done.They were able to get me in and out and supplied me with a loaner car.Could not have asked for a nicier experiance buying a used car from a dealer. More