89 Reviews of Audi Elk Grove - Service Center
Trey was absolutely wonderful to work with! Above and beyond customer service. The team did an amazing job with communication and kindness in my Audi Q5’s 30 K service and a recall. Above and beyond customer service. The team did an amazing job with communication and kindness in my Audi Q5’s 30 K service and a recall. More
Transparent pricing, excellent communication, and timely service. I was able to work from the lobby area. service. I was able to work from the lobby area. More
Excellent service/professional but also engaging so the customer understands! Reliable and trustworthy; sending videos of inspection builds trust Thank you! customer understands! Reliable and trustworthy; sending videos of inspection builds trust Thank you! More
always a pleasure having my cars serviced here. excellent value and top notch customer service! excellent value and top notch customer service! More
Efficient, smooth, easy check out. Courtesy as always. It was nice to have a loaner car as well Courtesy as always. It was nice to have a loaner car as well More
Friendly staff; video of car inspection is appreciated excellent experience timely completion of task kept me updated excellent experience timely completion of task kept me updated More
Always a great experience, Leon and Rodrigo are the best, knowledgable, caring and friendly from the minute I drive up to the minute I leave. They are very courteous and keeps you up to date on the progress knowledgable, caring and friendly from the minute I drive up to the minute I leave. They are very courteous and keeps you up to date on the progress of your service. PROFESSIONAL as it should be, Love those 2. More
Always a great experience at this Audi dealer! The service was done timely. Had a great service advisor - Trey - who was polite and courteous. The service was done timely. Had a great service advisor - Trey - who was polite and courteous. More
Leon was able to get my Audi in immediately after I called with battery failing. Provided a ride back home, replaced a defective battery under warranty all within 2 hours. Awesome service. called with battery failing. Provided a ride back home, replaced a defective battery under warranty all within 2 hours. Awesome service. More