89 Reviews of Audi Elk Grove - Service Center
I always use Elk Grove Audi for my service even though there are several dealerships that are closer because it provides such great service there are several dealerships that are closer because it provides such great service More
Ever since the Knight group has taken over, the quality of this dealership has be outstanding. Every person is friendly, and I noticed this group likes to keep more premium models on the lot. This is the f of this dealership has be outstanding. Every person is friendly, and I noticed this group likes to keep more premium models on the lot. This is the first time have seen so many RS models at this location. Additionally, I love the service video summaries so I can see the quality of workmanship. My service rep Trey Verba was super friendly and punctual. He kept me well informed throughout my service. I also appreciate the small details such as cleanliness, comfortable waiting chairs, and ample variety of snacks. More
When Mike Crisel left this dealership, we were worried about which service advisor we would have. Mike had been wonderful, very patient with us and always making sure we understood what was needed. He lef about which service advisor we would have. Mike had been wonderful, very patient with us and always making sure we understood what was needed. He left big shoes to fill but we needn’t have worried as Richard Rinehart is just as wonderful! As with Mike, Richard has proven that we made a very, very good choice buying an Audi for this dealership! More
Great service, appreciate Mr. Rhineharts attention to our Audi and keeping it in tip top condition! Rhineharts attention to our Audi and keeping it in tip top condition! More
My service advisor was very attentive; keeping me updated throughout my Q3 yearly service, highly recommend this dealership. throughout my Q3 yearly service, highly recommend this dealership. More
My experience at Audi Elk Grove has been a 5 star experience because of Richard Rinehart. The staff there is good and everyone there is nice, but I feel most secure about leaving my car when Richard experience because of Richard Rinehart. The staff there is good and everyone there is nice, but I feel most secure about leaving my car when Richard is working. He’s professional, knowledgeable and about business. He gets the job done! More
friendly, helpful and amazing service. The video links are great and the quick txt communication gives me updates without me having to ask. The video links are great and the quick txt communication gives me updates without me having to ask. More
Quick oil change on short notice. Great service staff is not pushy on extras. Excellent lounge area with snacks and drinks. The mechanic video of a general underside walkthrough is al Great service staff is not pushy on extras. Excellent lounge area with snacks and drinks. The mechanic video of a general underside walkthrough is always appreciated. Staff reviewed the issues they found, then explained and quoted the repair. More