Audi Elk Grove
Elk Grove, CA
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Most people have been through the car buying process and understand: it's a pain in the neck and most sales people only make the process worse. But...BUT, it apparently doesn't have to be this way. We wen understand: it's a pain in the neck and most sales people only make the process worse. But...BUT, it apparently doesn't have to be this way. We went to Lasher Audi, a pleasant change by itself, and encountered Guenther Wilson. What a pleasant surprise! Where most car sales people seem barely aware of what model they're selling, Guenther is a true "car guy"; he knows his Audis inside and out to the last detail. We felt he was more interested in showing us how well-designed and efficient the Audi is, and how well it performs, than in twisting our arm to close a quick deal. On top of that, Guenther is not only extremely knowledgeable, he is also a very friendly and engaging fellow. Bottom line: In a process that is usually the worst part of car ownership, he helped us make up our minds by helping us understand the Audi, and he made the process pleasant and interesting. I would not hesitate to recommend Guenther, and Lasher, to anyone who is looking for a vehicle. More
My husband and I arrived fairly late in the evening.....while other dealerships had already closed...Gunther greeted us immediately and made us feel very welcomed. He was very knowledgable and evening.....while other dealerships had already closed...Gunther greeted us immediately and made us feel very welcomed. He was very knowledgable and professional. We also had the pleasure of working with Ralph during our actual purchase. I have to say, not one gaff member walked by without greeting us! Signing paperwork can be a tideous process, the staff at Lasher did their best to make the process smooth and quick without making me feel pressured. I don't have any buyer regrets and would highly recommend this dealership and this staff to my family and friends. More
Daniel demonstrated great patience with me as it took several months for me to make a decision to get into a new lease. He had the paperwork completed when I got there so I was in and out in very little several months for me to make a decision to get into a new lease. He had the paperwork completed when I got there so I was in and out in very little time. Daniel and Lasher are the best to deal with. I drive from Sacramento to avoid other dealers each time I've decided to lease. Daniel also was great at explaining all the new features. More
I have to say I have purchased over 15 cars in my life, new and used and this was the worst experience ever. No wonder used car salesmen have such a bad reputation they sometimes deserve it. The words bait new and used and this was the worst experience ever. No wonder used car salesmen have such a bad reputation they sometimes deserve it. The words bait and switch come to mind. The internet department really dropped the ball. After being in contact with the department on a daily basis for over a week negotiating the details; because I was in Los Angeles and the dealer was in Sacramento area, the car is sold out from under me ever after taking a $2000.00 deposit. I guess you should expect that when you are trying to negotiate a price instead of just paying the sticker price. I cannot believe the car was sold out from under me; after running my credit, approving me for the loan, taking the deposit I get a "Dear John" call saying, "sorry, someone else in the dealership sold this car." Mind you this is after taking a $2000.00 deposit over the phone and promising to overnight the contract to me for signing. Buyers beware. More
From the moment I called Elk Grove Audi and started talking with Josh, I had nothing but most excellent experience. Besides the great deal that they had on certified 2010 A4, their professionalism and talking with Josh, I had nothing but most excellent experience. Besides the great deal that they had on certified 2010 A4, their professionalism and willingness to help you was amazing. Me and my wife drove to Elk Grove from San Jose which is about 2 hour drive and were never disappointed. We were greeted right at the door and everybody were willing to help. I would recommend Audi of Elk Grove and especially Josh Broe to anybody (even if you have your local Audi dealership, check them out first). Thank you! More
I drove to this dealer all the way from Los Angeles based on a car description without any pictures. I had talked with Mike Fallis and Josh Broe online to get some more specifics on the vehicle. Their online on a car description without any pictures. I had talked with Mike Fallis and Josh Broe online to get some more specifics on the vehicle. Their online support was quick and accurate and friendly! I arranged to meet with Mike Fallis on the weekend I drove up and he met with me right away and within literally seconds I was test driving my car. The buying process was quick and informative. I got a fair price on my trade in and great financing options. They even gave me a full tank of gas and detailed the car again just before I finished my purchase. I drove the vehicle, that same day, back to Los Angeles and thoroughly tested all of the electronics and powered features (seats, moonroof, mirrors, windows, wipers, ect.) the whole drive. As expected, they sold me a true gem! This is a very honest dealership and Mike is a good patient salesman who clearly cares about your best interests. Mike has contacted me 2 times in the past day, since I purchased the vehicle, to see how I was liking it and to answer any of my questions. I would purchase from this dealer again! -Tor More
We had the pleasure of meeting Ralph and he was very helpful, professional, and patient with our first Audi purchase. He explained in great lengths in answering all of our questions and made our purcha helpful, professional, and patient with our first Audi purchase. He explained in great lengths in answering all of our questions and made our purchase a nice and smooth transaction. Even after the purchase Ralph patiently went through all of the nice features our new car has and contacted us afterwards to make sure we were happy with our new car. We definitely will recommend Ralph and Elk Grove Audi. Bruce and Sandy Hu More
Purchased used Audi SIGHT UNSEEN W/TRADE-IN. 16 hour trip from 2 states away to get this car. SMOOTH transaction. VERY PROFESSIONAL! HIGHLY RECOMMENDED!! from 2 states away to get this car. SMOOTH transaction. VERY PROFESSIONAL! HIGHLY RECOMMENDED!! More
Mike was very professional and made the transaction simple and effortless. We had already gone over most of the details via email and phone calls, so the 2-hour drive to Elk Grove was worth it. He al simple and effortless. We had already gone over most of the details via email and phone calls, so the 2-hour drive to Elk Grove was worth it. He also stayed until closing to deliver my Audi and was not rushed at all. More
Not sure the car will get the gas mileage advertised, but will wait to see. Daniel and the gentleman from the VW dealership did a terrific job. Could not have asked for better service or personalities. will wait to see. Daniel and the gentleman from the VW dealership did a terrific job. Could not have asked for better service or personalities. As always, purchasing a vehicle is very time consuming, they made my experience much better. The finance representative was also very friendly and professional. The people are great there. More